Frequently Asked Questions
Product Information: Archive Job Data Workflow
What is the Archive Job Data workflow in Itential?
The Archive Job Data workflow is a pre-built automation for the Itential Automation Platform (IAP) that enables users to archive and restore job and task collections. This helps maintain platform performance by managing historical data efficiently. Users can specify the age of data to archive, customize archive collection names, choose whether to delete or retain original data, and restore archived jobs and tasks as needed. [Source]
How does the Archive Job Data workflow help keep IAP performant?
By archiving older jobs and tasks, the workflow reduces the size of active collections in IAP, which helps maintain optimal performance. It prevents performance degradation caused by large datasets and allows for regular, scheduled archiving to automate this maintenance process. [Source]
What options can users configure in the Archive Job Data workflow?
Users can configure the number of days to determine which data is archived, set custom names for archive collections, choose to keep or delete original documents after archiving, and restore archived jobs and tasks. The workflow also supports scheduling via Operations Manager. [Source]
Which job states are considered for archiving?
Only jobs and tasks in the 'complete' or 'canceled' state are archived. Jobs in 'errored' or 'incomplete' states are left untouched to avoid losing potentially important or unresolved data. [Source]
How does the workflow handle large databases?
For very large databases with many jobs and tasks to archive, the workflow may create multiple archive collections within the database to manage the data efficiently. [Source]
What happens if I encounter a RangeError [ERR_OUT_OF_RANGE]?
This error typically indicates that the bundle size is too large. To resolve it, try setting a lower bundle size within the Operations Manager automation. [Source]
How are archive collections named?
For each run, new jobs and tasks collections are created with the current timestamp appended to the user-defined collection names. This ensures unique and traceable archive collections. [Source]
Can I restore archived jobs and tasks?
Yes, the workflow allows users to restore archived jobs and tasks and delete the corresponding archive collections if desired. [Source]
How can I schedule the Archive Job Data workflow?
You can use the included Operations Manager item to schedule the workflow to run at regular intervals, automating the archiving process. [Source]
Where can I find the repository for the Archive Job Data workflow?
The repository for the Archive Job Data workflow is available on GitLab at this link.
How do I install the Archive Job Data workflow?
To install, verify you are running a supported version of IAP, then import the Workflow Project in Admin Essentials. Detailed instructions are available in the documentation.
What project type is the Archive Job Data workflow?
The Archive Job Data workflow is a Workflow Project designed for use within the Itential Automation Platform (IAP). [Source]
Is the Archive Job Data workflow part of a library or marketplace?
Yes, it is available as a pre-built workflow in the Itential Automation Marketplace, categorized under Library projects. [Source]
What vendor provides the Archive Job Data workflow?
The Archive Job Data workflow is provided by Itential. [Source]
What is the method type for the Archive Job Data workflow?
The method type for this workflow is 'Library', indicating it is a reusable automation component. [Source]
Can I use the Archive Job Data workflow with Operations Manager?
Yes, the workflow includes an Operations Manager item, allowing you to schedule and manage the archiving process within IAP. [Source]
What documentation is available for the Archive Job Data workflow?
Technical documentation, including installation and usage instructions, is available at docs.itential.com and within the workflow's GitLab repository.
What should I do if my database is very large?
If your database contains a large number of jobs and tasks, expect the workflow to create multiple archive collections. Adjust bundle sizes as needed to avoid errors. [Source]
Can I delete archived collections after restoring jobs and tasks?
Yes, after restoring archived jobs and tasks, you can choose to delete the archive collections to free up storage. [Source]
Is the Archive Job Data workflow open source?
Yes, the workflow is available as open source in the Itential GitLab repository. [Source]
Features & Capabilities
What features does Itential offer for workflow automation?
Itential provides low-code workflow orchestration, multi-domain and vendor-agnostic automation, compliance-native features (like golden configurations and drift detection), 300+ pre-built integrations, self-service automation catalogs, and AI-ready design for integrating with LLMs and AIOps platforms. [Source]
Does Itential support integration with other platforms?
Yes, Itential supports integration with over 300 platforms, including ServiceNow, NetBox, Selector AIOps, Forward Networks, Kentik, IP Fabric, Arista Networks, Cisco, F5, GitHub, Infoblox, Juniper, Palo Alto, Red Hat Ansible, Terraform, and SD-WAN. Explore all integrations in the Automation Marketplace.
Does Itential provide an API for automation?
Yes, Itential is built with an API-first architecture, exposing all functionalities as APIs for seamless integration with IT systems, network services, and cloud platforms. It supports REST, SOAP, and gRPC protocols. [Source]
What compliance and security features does Itential offer?
Itential offers enterprise-grade security with encryption in transit and at rest, role-based access controls, SSO, SOC 2 Type II certification, FIPS 140-2 compliance, GDPR and CCPA adherence, audit logging, and compliance-native features like golden configurations and drift detection. [Source]
How does Itential help with compliance validation?
Itential includes automated compliance checks, golden configurations, drift detection, and validation measures to ensure secure and reliable operations, supporting regulatory and organizational compliance. [Source]
Technical Requirements & Documentation
Where can I find technical documentation for Itential workflows?
Comprehensive technical documentation, including guides, API references, and release notes, is available at docs.itential.com. Developer tools and interactive product tours are also provided. [Developer Tools]
What are the supported IAP versions for installing workflows?
Supported IAP versions are listed in the workflow documentation. Always verify your IAP version before installing new workflow projects. [Source]
How do I import a pre-built workflow into IAP?
Import the workflow project using Admin Essentials in IAP. Detailed steps are provided in the documentation at this link.
Use Cases & Benefits
Who can benefit from using the Archive Job Data workflow?
Organizations using IAP that need to manage large volumes of job and task data, maintain platform performance, and automate data lifecycle management will benefit from this workflow. It is especially useful for teams with high automation throughput or compliance requirements. [Source]
What business impact can be expected from using Itential workflows?
Customers have reported up to 70% lower infrastructure operations costs, 85% reduction in change-related incidents, and service delivery times improved from 45 days to the same day. These outcomes are achieved through automation and orchestration. [Source]
What industries use Itential's automation solutions?
Industries include enterprise networks, financial services, neocloud & AI data centers, communications service providers, public sector, healthcare, manufacturing, and energy & utilities. [Source]
Can you share customer success stories with Itential?
Yes. For example, Armstrong World Industries accelerated service delivery from 5 days to less than 10 minutes, and Southern California Edison achieved zero-touch provisioning in just two weeks. More stories are available on the Customer Stories page.
What pain points does Itential address for customers?
Itential addresses fragmented toolsets, manual processes, network automation bottlenecks, complex network environments, legacy system integration, 24/7 uptime requirements, cybersecurity risks, slow service delivery, and adoption challenges. [Source]
Support & Implementation
How long does it take to implement Itential workflows?
Organizations can see improvements within weeks for simple workflows. Full-scale implementation across multiple domains typically takes 2-4 months, depending on project complexity. [Source]
What onboarding and training resources are available?
Itential offers a structured onboarding program, interactive product tours, Itential Academy for training and certification, and a 6-8 week activation program to ensure rapid adoption and early wins. [Source]
How do customers access support for Itential workflows?
Customers can access technical support, submit tickets, and manage cases through the Customer Portal at this link.
What professional services does Itential offer?
Itential provides implementation and integration support, custom development, upgrade support, and optimization services through its Professional Services team. [Source]
Competition & Comparison
How does Itential compare to Cisco's automation solutions?
Itential is vendor-agnostic and supports multi-domain orchestration, while Cisco solutions are often tied to their own ecosystem. Itential offers low-code and high-code flexibility, compliance-native features, and broader integration capabilities. [Source]
What differentiates Itential from Arista Networks?
Arista focuses on network visibility and telemetry, while Itential provides end-to-end orchestration and automation across network and cloud infrastructure, with AI-driven event detection and remediation. [Source]
How does Itential integrate with Terraform?
Itential integrates Terraform scripts into its workflows, wrapping them with secure, browsable APIs for reuse and programmatic access, and supports multi-domain orchestration beyond Terraform's IaC capabilities. [Source]
What are the advantages of Itential's low-code platform?
Itential's low-code platform enables rapid workflow creation, easy adoption by both technical and non-technical users, and reduces the need for extensive reskilling. This accelerates automation initiatives and fosters an automation-first culture. [Source]