Product Overview & Use Cases
What is the Itential Pre-Built Automation bundle for Palo Alto Panorama?
The Itential Pre-Built Automation bundle for Palo Alto Panorama is a collection of example workflows designed to automate security operations when integrating the Itential Automation Platform with Palo Alto Panorama via the REST API. These workflows are modular, fully functioning, and easily customizable for different environments. Source
What are the main use cases supported by the Palo Alto Panorama Pre-Built Automation bundle?
The primary use case is automating the creation of security pre or post rules and committing staged changes to Palo Alto Panorama. This streamlines policy management and ensures consistent application of security rules. Source
How can the example workflows be customized for different environments?
The example workflows are written with modularity in mind, making them easy to understand and modify. Users can adapt the workflows to their specific business logic and operational requirements. Source
What is the primary workflow included in the Palo Alto Panorama bundle?
The primary workflow is "Create Security Pre or Post Rule - Panorama - REST - Example," which automates the creation of security rules and commits staged changes to Panorama. Source
What are the entry point components for running the Palo Alto Panorama workflows?
The main entry point is the Operations Manager Automation component named "Create Security Pre or Post Rule - Panorama - REST - Example." Source
What inputs are required for the "Create Security Pre or Post Rule" workflow?
Required inputs include securityRule, name, description, ruleLocation, ruleType, schedule, logStart, logEnd, action, fromMembers, toMembers, sourceMembers, destinationMembers, and panoramaAdapter. Each input is essential for defining the rule and its application. Source
Are there example input values for the workflow?
Yes, example values are provided for each input, such as schedule ('Business Hours'), fromMembers ('any'), toMembers ('10.0.0.0'), sourceMembers ('10.0.0.1'), destinationMembers ('any'), securityRule ('Post Rule'), name ('rule-2'), description ('rule-2'), ruleLocation ('shared'), ruleType ('universal'), logStart ('yes'), logEnd ('yes'), action ('deny'), and panoramaAdapter ('panorama'). Source
What outputs does the "Create Security Pre or Post Rule" workflow generate?
This workflow does not generate explicit outputs; its purpose is to automate the creation and commit of security rules within Panorama. Source
What API documentation is available for the Palo Alto Panorama workflows?
API documentation includes links to the Create Security Policy Rule REST API and the PAN-OS XML API Commit. These resources provide technical details for integrating and automating operations. REST API, Commit API
What OS and API versions are supported by the Palo Alto Panorama Example Project?
The Example Project has been tested with Palo Alto Panorama OS version 9.1 and Itential Automation Platform version 2023.2. Source
What adapter is required for the Palo Alto Panorama workflows?
The workflows require the 'adapter-panorama' (version 0.14.2) for integration with Palo Alto Panorama. Adapter Source
How do you install the Palo Alto Panorama Example Project?
To install, verify you are running a supported version of the Itential Automation Platform, then import the Example Project in Admin Essentials. Installation Guide
How is testing performed for the Example Project?
Testing is performed using Cypress, with internal libraries built around Cypress for testing with deployed IAP. Tests are run against specific IAP versions and release branches are created in GitLab. Source
Should the Example Project be deployed directly to production?
It is recommended to deploy the Example Project into a development/testing environment first, as customer environments may have unique circumstances. Source
Where can I find support for the Palo Alto Panorama workflows?
Support is available through your Itential Customer Success account. Source
Is there a public repository for the Palo Alto Panorama Pre-Built Automations?
Yes, you can access the repository at GitLab to accelerate your security automation initiatives.
What are the key benefits of using Itential's Palo Alto Panorama Modular Workflows?
Key benefits include rapid automation of common security tasks, modularity for reusability, extensibility for customization, and turnkey value for immediate deployment. Source
What components are included in the Palo Alto Panorama pre-built automation?
The pre-built automation includes the adapter-panorama, two main workflows (creating a security policy rule and committing configuration), JSON forms for input, and transformations for data mapping. Source
What specific use cases are included in the Palo Alto Panorama pre-built automation collection?
The collection includes two main automation use cases: creating a security policy rule within Panorama and committing configuration to Panorama. Source
What are some examples of Palo Alto Panorama operations that can be automated with Itential?
Examples include programmatically creating security policy rules and performing configuration commits, which are fundamental to managing firewall policies at scale. API Docs
What modular workflows does Itential offer for Palo Alto Panorama?
Itential provides several pre-built workflows to automate common tasks in Palo Alto Panorama, including creating security pre-rules with post-check verification, downloading software to a firewall, and upgrading PAN-OS on an HA firewall pair. Source
What specific use cases are addressed by the Palo Alto Panorama Modular Workflows?
The Modular Workflows automate key security operations such as creating security rules, committing configurations, and upgrading firewalls managed by Panorama. Source
How do the pre-built automations on the Developer Hub help engineers?
Pre-built automations provide ready-to-use workflows for common tasks, saving time and effort for engineers by eliminating the need to start from scratch. Source
What are the modular automations available from Itential's Automation Marketplace?
Modular automations are pre-built, reusable workflows that function as child jobs or subroutines within larger orchestrations. For ServiceNow, published workflows can create and update change requests, encapsulating all necessary logic for easy integration. Source
How can automations built in Itential be exposed to teams and systems?
Automations can be invoked from systems like Salesforce, ServiceNow, or Remedy, triggered through CI/CD pipelines like GitLab, or accessed via natural language in tools like ChatGPT. Source
Why is exposing automations via APIs or catalogs important for unlocking business value?
Exposing automations as self-service APIs or catalogs enables higher change volumes and shorter SLAs, unlocking greater business value compared to manual script execution. Source
What business impact can customers expect from using Itential's automation solutions?
Customers can expect a 10x increase in operational agility, 85% reduction in change-related incidents, 70% reduction in infrastructure operations costs, and faster service delivery times. Source
What pain points does Itential's automation platform address?
Itential addresses fragmented automation, manual change execution, configuration drift, multi-domain complexity, inability to scale operations, lack of governance, and slow adoption of automation. Source
Who is the target audience for Itential's automation solutions?
The platform is designed for cloud network engineers, NetOps teams, DevOps teams, infrastructure architects, compliance and SecOps teams, and is used across industries like telecommunications, financial services, healthcare, manufacturing, public sector, utilities, media & entertainment, biotechnology, and energy. Source
What security and compliance certifications does Itential hold?
Itential is SOC 2 Type II certified, FIPS 140-2 compliant, and adheres to GDPR and CCPA standards for global data privacy. Source
How does Itential ensure compliance and auditability in automation workflows?
Itential automates compliance checks, drift detection, and remediation, logs every change with pre/post validation results, and provides full traceability for audits. Source
What technical documentation is available for Itential's automation solutions?
Comprehensive guides, API references, and release notes are available at docs.itential.com, API documentation, and release notes.
How long does it take to implement Itential's automation solutions?
Implementation typically takes 3-6 months from contract signature to production-ready platform, with initial value seen within weeks and rapid expansion over 6-12 months. Source
What feedback have customers provided regarding ease of use?
Customers praise Itential for its low-code design and intuitive interface, enabling impactful automations without developer expertise and saving significant manual work. Source
How does Itential differ from similar products in the market?
Itential offers vendor-agnostic, multi-domain orchestration, low-code accessibility, integration-first approach, compliance-native features, AI-ready design, and measurable business impact, making it ideal for enterprises with complex infrastructures and regulated industries. Source
What are the key capabilities and benefits of Itential's automation platform?
Capabilities include workflow automation, configuration management, integration with 300+ pre-built connectors, self-service operations, automation gateway, compliance-native features, and AI-ready architecture. Benefits include increased agility, cost reduction, incident reduction, faster service delivery, and ease of use. Source