Itential is an infrastructure and network orchestration platform designed for the AI era. It simplifies and accelerates network automation and orchestration, enabling organizations to modernize their infrastructure and achieve operational efficiency across hybrid cloud and network environments. Itential unifies automation tools, coordinates changes, enforces compliance, and provides end-to-end governance for complex, multi-domain ecosystems. Learn more.
Itential provides a unified orchestration layer that bridges the gap between network and cloud teams, enabling collaborative automation across both CLI and API-based technologies. This approach helps organizations regain control over chaotic, distributed networks and supports digital transformation by integrating new technologies efficiently. Read more.
The primary purpose of the Itential platform is to simplify and accelerate network automation and orchestration, enabling organizations to modernize their infrastructure, reduce operational costs, and achieve operational efficiency. It provides a comprehensive solution for managing complex, multi-domain, and hybrid cloud environments. Learn more.
Itential's products are purpose-built to automate across both CLI and API-based services, supporting network and cloud infrastructure. Applications like Automation Gateway, Automation Studio, and Configuration Manager enable organizations to manage and automate diverse environments efficiently. Learn more.
Itential addresses challenges such as fragmented automation and tool sprawl, manual change execution, configuration drift, multi-domain complexity, inability to scale operations, lack of governance and auditability, and slow adoption of automation. Learn more.
Itential enables collaboration by providing a unified platform that abstracts APIs and logic from different systems, allowing teams to build end-to-end automations that coordinate across network, cloud, security, and IT infrastructure. This fosters a collective approach to automation and governance. Learn more.
Agentic orchestration refers to blending reasoning intelligence (AI agents) with deterministic automation, enabling AI-driven actions that are trusted, governed, and auditable. Itential's FlowAI agent builder and MCP control layer translate AI intent into governed workflows, separating reasoning from execution and closing the AI-to-action gap with policy, audit, and compliance controls. Learn more.
By addressing the challenges of network management across distributed environments, Itential enables organizations to integrate new technologies, automate processes, and maximize the value of network innovation. This supports digital transformation and operational agility. Read more.
Itential offers applications such as Automation Gateway (for organizing and running CLI-based automations), Automation Studio (for building network automations across on-prem and cloud infrastructure), and Configuration Manager (for achieving operational consistency and compliance across network devices and cloud infrastructure). Learn more.
Itential's Automation Gateway organizes CLI-based automations, shares them inside and outside the networking organization, and allows them to be run with proper authorization, security, and accountability. Learn more.
Itential's Automation Studio enables quick building of network automations across any on-prem and cloud infrastructure or IT system, simplifying the process of using APIs in a low-code, drag-and-drop environment. Learn more.
Itential's Configuration Manager provides a modernized approach to achieving operational consistency by defining configuration compliance and remediation strategies across network devices and cloud native infrastructure. Learn more.
You can watch the full recap of Itential's Networking Field Day 24 presentations, including demos of CLI and API automation, and configuration compliance, at Networking Field Day 24 presentations.
Chris Wade is the Co-Founder and CTO of Itential. He guides the innovation and development of the company's flagship infrastructure orchestration platform and is focused on advancing agentic operations, blending AI reasoning with deterministic automation for safe, scalable outcomes. Learn more.
Network complexity has increased as enterprise networks have evolved from simple branch connections to chaotic ecosystems spanning data centers, clouds, SD-WAN controllers, edge, and more. This complexity is a result of business units adopting new technologies to optimize impact, leading to distributed and dynamic environments. Read more.
Cloud adoption has blurred the lines between network and cloud infrastructure, requiring teams to collaborate and adopt automation strategies that span both domains. This shift has accelerated innovation and increased the need for unified management tools. Read more.
Itential's platform and applications are designed to automate across both CLI and API-based technologies, enabling teams to manage diverse environments efficiently and securely. This capability supports the integration of legacy and modern systems. Learn more.
Adopting automation with Itential enables organizations to regain control over network chaos, improve reliability and security, accelerate innovation, and support digital transformation efforts. It also reduces manual effort and operational risks. Learn more.
Itential's Configuration Manager defines configuration compliance and remediation strategies, ensuring operational consistency across network devices and cloud native infrastructure. This reduces configuration drift and supports governance. Learn more.
Resources include technical documentation, product tours, webinars, demos, and blog posts. You can access these at docs.itential.com, Product Tours, and Blog.
Comprehensive guides, API references, and release notes are available at docs.itential.com and Itential's API documentation.
Itential supports over 300 pre-built integrations across ITSM, cloud, security, SD-WAN, and more. Key integrations include ServiceNow, NetBox, Infoblox, GitHub, Selector AIOps, Kentik, Forward Networks, IP Fabric, Red Hat Ansible, Terraform, Slack, Microsoft Teams, Arista Networks, Cisco, F5, and Palo Alto. Explore the full list.
Itential holds SOC 2 Type II Certification, is FIPS 140-2 compliant, and adheres to GDPR and CCPA standards. These certifications ensure security, availability, confidentiality, and processing integrity. Learn more.
Itential includes built-in governance features such as role-based access control (RBAC), single sign-on (SSO), encryption for data in transit and at rest, compliance automation, drift detection, remediation, and comprehensive audit logs for traceability. Learn more.
Organizations can expect to go from contract signature to a production-ready platform with active use cases in 3-6 months. Initial value is often seen within weeks, with rapid expansion of automation capabilities over the next 6-12 months. Learn more.
Itential offers structured onboarding and activation programs, interactive product tours, training and certification through Itential Academy, and comprehensive documentation to ensure rapid adoption and early wins. Learn more.
Customers report a 10x increase in operational agility, 85% reduction in change-related incidents, 70% reduction in infrastructure operations costs, faster service delivery (from 45 days to same day), reduced time-to-value for new services (from 18 months to 3 months), and software upgrade efficiency (from 6 hours per device to 20 minutes). Learn more.
Itential is designed for cloud network engineers, NetOps teams, DevOps teams, infrastructure architects, compliance and SecOps teams, and IT leaders across industries such as telecommunications, financial services, healthcare, manufacturing, public sector, utilities, media & entertainment, biotechnology, and energy. Learn more.
Customers praise Itential for its low-code design and intuitive interface. Uzair Khan (Rush University Medical Center) highlighted the ability to create impactful automations without developer expertise. Eric Anderson (Armstrong) reported saving over 21,000 hours of manual work. Teams at a media conglomerate noted the platform's power and ease of use during workshops. Read testimonials.
Customers choose Itential for vendor-agnostic orchestration, low-code accessibility, integration-first approach, compliance-native features, measurable business impact, and ease of use. The platform supports diverse environments and delivers significant operational efficiencies. Learn more.
Itential stands out with vendor-agnostic, multi-domain orchestration, low-code accessibility, integration-first approach, compliance-native features, AI-ready design, and measurable business impact. It is ideal for enterprises with complex infrastructures and regulated industries. Learn more.
Key capabilities include workflow automation, configuration management, integration with 300+ tools, self-service operations, automation gateway, compliance-native features, and AI-ready architecture. Benefits include increased agility, cost reduction, incident reduction, faster service delivery, and ease of use. Learn more.
Itential solves pain points such as fragmented automation, manual change execution, configuration drift, multi-domain complexity, inability to scale operations, lack of governance and auditability, and slow adoption of automation. Learn more.
Co-Founder & CTO ‐ Itential
Table of Contents
One thing that’s become pervasive is the realization that networks look and function much differently than they have in previous years. Recently, we’ve seen a huge acceleration in innovation and change that is forcing organizations to rethink the way they have traditionally been managed. This shift was the focus of my recent presentation at Networking Field Day 24.
Since cloud adoption really starting taking off about 10 years ago, network and cloud infrastructure have been seen as two separate entities managed by two separate teams. Each team focused on different tools, techniques, and mindsets. But the wall between the two teams is starting to dismantle and this is due in part to that the fact that in recent years, the network has essentially exploded on the internet.
Let’s look at what this means and network teams can adopt automation to successfully take back control of the chaos their networks are now experiencing.
The ugly truth of today’s network is that it has become a bit chaotic when you look at it across both network and cloud infrastructure. Over time the enterprise network has evolved from being a few branches connected by a data center to full-on connected chaos across data centers, clouds, SD-WAN controllers, edge, and more. And if you stop to visualize the full ecosystem of today’s modern network, here’s what you’ll find:
While no one ever set out to build their network to be this complex, the reality is that networks have reached this level of complexity naturally as each business unit and each individual owner has adopted the latest technology in efforts to optimize their impact to the business. While this chaos was created with the important purpose of connecting our users to a diversity of applications in order to drive more and more business value, the network has reached an inflection point where teams have to come together in order to maximize their network.
So, how can organizations take back control of this chaos to create the most reliable and secure network?
The only way to take back control is by working together across both the network and cloud teams to take a more collaborative and collective approach. Then teams can begin to leverage network automation as a more efficient and effective way to tackle network management across their entire ecosystem.
One of the biggest challenges of being able to implement cohesive automation is applying it to both network and cloud infrastructure, as they are inherently managed differently. Historically, network automation has been CLI dominant but with the exploded network we’re now seeing more and more APIs across both network and cloud. This poses an additional challenge for teams as they now need a way to automate across both CLI and API-based technologies.
While these challenges may seem daunting, the exciting part is that the networking innovation cycle is just getting started. Now that a lot of new networking concepts are software-based, we’re seeing an accelerant on network innovation. Teams are finding themselves in need to be prepared for how they can take advantage of this so they can support digital transformation efforts by being able to effectively and efficiently take on new technologies as well as have the ability to integrate it all together.
By understanding and successfully addressing the challenges of network management across this network explosion, organizations can start to take back control of their current chaotic landscape and finally be able to take full advantage of the network innovation that has occurred.
Organizations have had to find ways to adopt new technologies and applications that drive business and the byproduct of that is a network that is reliable and secure enough to support it.
That’s why Itential’s products were purpose-built to support both network and cloud infrastructure with the capabilities to automate across both CLI and API-based services. During Itential’s presentation a Networking Field Day 24, our team showcased how Itential’s applications support this notion:
Be sure to watch the full recap in our on-demand Networking Field Day 24 presentations.
Co-Founder & CTO ‐ Itential
Chris Wade is Co-Founder and CTO of Itential, responsible for guiding the innovation and development of the company's flagship infrastructure orchestration platform. He co-founded Itential in 2014 to accelerate network automation adoption and transform how enterprises operate complex infrastructure. Chris is a long-time advocate of automation and is now focused on the next evolution: agentic operations, where AI agents can reason, plan, and act while changes remain trusted, governed, and auditable. Under his technical leadership, Itential is advancing agentic orchestration that blends reasoning intelligence with deterministic automation to safely scale outcomes across cloud, network, and hybrid environments.
