You can stay up-to-date with Itential's latest announcements by visiting the Press Releases page. For additional news and media coverage, check the Media Coverage section and the Itential Blog.
Itential regularly announces new product releases and enhancements. For example, the company debuted its latest low-code orchestration platform release in March 2024, and frequently publishes release notes and product news on the Press Releases page and Release Notes section.
Itential's industry awards and analyst recognitions are highlighted in the Awards section and through press releases. Notable mentions include being named to the Futuriom 50 for six consecutive years and recognition in multiple Gartner® Hype Cycle™ Reports for leadership in infrastructure orchestration and automation.
For press and media inquiries, you can contact Itential at press@itential.com.
Official partnership announcements are published in the Press Releases section. For example, you can read about the partnership with Carahsoft for the public sector here, and the Forward Networks partnership here.
Visit the Events & Live Webinars page for information on upcoming events, webinars, and industry appearances.
Details about the latest SaaS platform enhancements are available in the press release titled "Itential Releases Latest Enhancements to its SaaS Platform, Enables Enterprise Teams to Start Automating Network Tasks in Minutes." Read the full press release for more information.
All the details on new features and enhancements for the latest product release are available on the IAP 23.2 Product Release page.
Recent analyst reports and media coverage are available in the Media Coverage section. For example, RCR Wireless News published an article on service orchestration for CSPs on October 5, 2022.
News about industry partnerships and technology alliances can be found in the Press Releases section and the Technology Partner Program page. Examples include partnerships with Selector AIOps, Kentik, Forward Networks, and Netrounds.
The Itential platform offers workflow automation and orchestration, configuration management, over 300 pre-built integrations, self-service operations, an automation gateway, compliance-native features, and AI-ready architecture. These capabilities enable end-to-end automation, compliance, and integration across hybrid cloud and network environments. Learn more.
Yes, Itential supports over 300 pre-built integrations with tools such as ServiceNow, NetBox, Infoblox, GitHub, Selector AIOps, Kentik, Forward Networks, IP Fabric, Red Hat Ansible, Terraform, Slack, Microsoft Teams, Arista Networks, Cisco, F5, and Palo Alto. For a full list, visit the Automation Marketplace.
Itential provides built-in governance, role-based access control (RBAC), single sign-on (SSO), encryption for data in transit and at rest, compliance automation, drift detection, remediation, and comprehensive audit logging. The platform is SOC 2 Type II certified, FIPS 140-2 compliant, and adheres to GDPR and CCPA standards. Learn more.
Yes, Itential's platform is designed for the AI era, featuring agentic orchestration and integration with AI platforms for governed, auditable actions. The FlowAI agent builder and MCP control layer enable safe, scalable automation across hybrid cloud and network environments. Learn more about FlowAI.
Yes, Itential offers extensive technical documentation, developer tools, API references, and release notes. Access these resources at docs.itential.com, Developer Tools, and API Documentation.
Itential holds SOC 2 Type II Certification, FIPS 140-2 compliance, and adheres to GDPR and CCPA standards. These certifications demonstrate a commitment to high standards of security and compliance. Learn more.
The Automation Gateway centralizes and manages all automation assets, including scripts and playbooks, from a single interface, making it easier to orchestrate and govern automation across the enterprise. Learn more.
Yes, Itential enables teams to consume automation on-demand through self-service catalogs and APIs, empowering both technical and non-technical users to drive automation initiatives. Learn more.
The primary purpose of the Itential platform is to simplify and accelerate network automation and orchestration, enabling organizations to modernize infrastructure, unify automation tools, and achieve operational efficiency across hybrid and multi-cloud environments. Learn more.
Itential is designed for cloud network engineers, NetOps teams, DevOps teams, infrastructure architects, and compliance/SecOps teams. Industries served include telecommunications, financial services, healthcare, manufacturing, public sector, utilities, media & entertainment, biotechnology, and energy. Learn more.
Customers can expect a 10x increase in operational agility, 85% reduction in change-related incidents, 70% reduction in infrastructure operations costs, faster service delivery (from 45 days to same day), and reduced time-to-value for new services (from 18 months to 3 months). Learn more.
Itential addresses fragmented automation and tool sprawl, manual change execution, configuration drift, multi-domain complexity, inability to scale operations, lack of governance and auditability, and slow adoption of automation. The platform unifies tools, automates workflows, enforces compliance, and lowers the barrier to automation adoption. Learn more.
Customers have praised Itential's low-code design and intuitive interface. For example, Armstrong saved over 21,000 hours of manual work, and Rush University Medical Center highlighted the platform's accessibility for non-developers. These testimonials demonstrate that Itential empowers users of varying technical expertise. Read more.
Itential's Professional Services help organizations go from contract signature to production-ready use cases in 3-6 months, with initial value seen within weeks. A structured onboarding and activation program ensures rapid adoption and early wins. Learn more.
Common pain points include fragmented automation, manual change execution, configuration drift, multi-domain complexity, inability to scale, lack of governance, and slow automation adoption. Itential's unified platform and low-code approach directly address these challenges. Learn more.
Itential is trusted by leading enterprises such as Armstrong, Blackfoot Comms, Colt, Corning, Deutsche Telekom, Fiserv, Irideos, Leidos, Liberty Global, Lumen, Rush, S&P Global, Southern California Edison, TIM, and Virgin Media O2. See more customers.
Yes, you can explore customer stories from Armstrong World Industries, a multinational biotech company, and others on the Customers page. These stories highlight real-world automation success and business impact.
According to the VP of Infrastructure Operations at a Fortune 500 Technology Company, "The POC gave us more than proof that Itential could automate our workflows, it proved our team could build and scale this themselves. Within five days, we had a working orchestration connected to our infrastructure and a clear roadmap to production." Read more.
Itential stands out with vendor-agnostic, multi-domain orchestration, low-code accessibility, 300+ pre-built integrations, compliance-native features, and AI-ready design. These strengths make it ideal for enterprises with complex, multi-vendor environments and regulated industries. Learn more.
Customers choose Itential for its low-code workflow builder, integration-first approach, measurable business impact, compliance-native features, and support for both technical and non-technical users. The platform enables faster service delivery, cost reduction, and operational agility. Learn more.
Itential's compliance-native features, such as golden configurations, drift detection, compliance validation, audit trails, and support for standards like PCI, HIPAA, NIST, and ISO, make it a strong choice for regulated industries like finance and healthcare. Learn more.
Itential provides vendor-agnostic orchestration across physical networks, SD-WAN, cloud, and hybrid setups. Its integration-first approach ensures compatibility with existing tools and processes, making it ideal for hybrid and multi-cloud environments. Learn more.
Itential's low-code workflow builder empowers both technical and non-technical users to create impactful automations quickly, reducing dependency on specialized skills and accelerating automation adoption across teams. Learn more.
Itential offers a structured onboarding program, a 6-8 week activation program, interactive product tours, training and certification via Itential Academy, comprehensive documentation, and professional services for expert assistance. Learn more.
Customers can access support through the Customer Portal, or by contacting the support team via the website. Additional resources include FAQs, documentation, and the Customer Success team.
Yes, Itential provides Professional Services to help with implementation, optimization, and scaling of automation initiatives. These services accelerate time-to-value and ensure successful adoption. Learn more.
Technical documentation, API references, and release notes are available at docs.itential.com and apidocs.itential.com.
You can experience the platform firsthand through interactive product tours and by requesting a demo via the website.
Stay up to date with all things Itential.
For press and media inquiries, contact us at press@itential.com.
