Itential provides a low-code workflow orchestration studio, AI-ready orchestration, configuration and compliance validation, onboarding of high-code automation assets (like Ansible, Python, Terraform), self-service networking catalogs, and over 300+ out-of-the-box integrations. These features enable end-to-end automation across hybrid cloud, SD-WAN, and traditional infrastructure. Learn more.
Itential's platform allows network engineers to build reusable, modular workflows using a low-code drag-and-drop interface, while also enabling onboarding and orchestration of high-code assets such as Ansible playbooks, Python scripts, and Terraform modules. This flexibility empowers both non-developers and advanced automation engineers. Learn more.
Itential supports over 300+ pre-built integrations, including ServiceNow (ITSM), NetBox (network source of truth), Infoblox (DDI), GitHub (CI/CD), Selector AIOps, Kentik (observability), Forward Networks (verification), IP Fabric (assurance), Red Hat Ansible, Terraform, Slack, Microsoft Teams, Arista, Cisco, F5, and Palo Alto. For the full list, visit the Automation Marketplace.
Yes, Itential is designed for the AI era, featuring agentic orchestration and integration with AI platforms. The Model Context Protocol (MCP) bridges AI-generated intent to infrastructure, enabling safe, auditable, and policy-driven automation at scale. Learn more.
Itential automates configuration management for both physical and cloud infrastructure, enforcing compliance through golden configurations, automated policy checks, drift detection, and pre/post-change validation. This ensures continuous compliance and audit readiness. Learn more.
Yes, Itential enables organizations to create self-service catalogs for end-users and integrate with platforms like ServiceNow, allowing IT and app teams to consume infrastructure as a service and automate frequent requests securely. Learn more.
Itential unifies disconnected systems by integrating with ITSM, cloud, security, and network tools, automating change management, upgrades, and compliance, and eliminating manual, swivel-chair operations. This enables end-to-end orchestration across the enterprise.
The Automation Gateway centralizes and manages all automation assets, including scripts and playbooks, from a single interface. It provides enterprise-grade security, authentication, and audit controls for automation assets. Learn more.
Itential automates validation, testing, and remediation processes to prevent outages and speed recovery. By integrating networking into enterprise change processes, Itential enhances reliability and transparency across operations.
Yes, Itential provides a native ServiceNow app that allows users to run automations directly from ServiceNow flows, enabling IT service requests and infrastructure delivery with cloud-like efficiency. Learn more.
Enterprises using Itential have reported a 10x increase in operational agility, 85% reduction in change-related incidents, 70% lower infrastructure operations costs, service delivery improvement from 45 days to same day, reduction in new service creation time from 18 months to 3 months, and software upgrade acceleration from 6 hours per device to 20 minutes. Source.
Itential enforces compliance before every change and maintains it continuously across network and cloud environments. Features like golden configurations, automated pre/post-checks, and audit logging ensure zero-trust operations and full audit readiness.
Itential transforms manual work into reusable automation, orchestrates full ticket lifecycles, and exposes network capabilities as APIs for end-user self-service, enabling instant delivery of network services and reducing time-to-market.
Itential is designed for network and infrastructure teams, cloud and DevOps teams, security teams, and IT/app teams in industries such as enterprise, financial services, healthcare, manufacturing, utilities, public sector, media & entertainment, biotechnology, and energy. See all industries.
Itential enables high-code developers to automate with scripts, network engineers to build low-code workflows, and NetOps to consume network services with self-service, driving automation regardless of skillset and reducing bottlenecks.
Itential connects your AI ecosystem to your infrastructure, transforming insights into trusted, automated actions with built-in guardrails, policy enforcement, and cross-domain orchestration. This enables secure, intelligent operations in the AI era.
Examples include Armstrong World Industries leveraging Itential for automated infrastructure service delivery, a global healthcare company building a Center of Excellence, a leading insurance provider reducing device backup times, and a major U.S. airline eliminating network downtime. See customer stories.
Itential orchestrates automation across on-prem data centers, WAN, and cloud providers like AWS, Azure, and GCP, unifying policy and compliance for hybrid cloud environments. Learn more.
Yes. Self-service catalogs and ITSM integration allow safe automation of frequent requests (such as VLANs, firewalls, cloud networking), reducing backlog and manual effort. Learn more.
By enforcing golden configurations, drift detection, and audit logging across multi-vendor estates, Itential reduces human error and strengthens compliance. Learn more.
AI copilots can suggest workflows, generate reports, and handle natural-language requests (e.g., "deploy a new VLAN in Azure"), with Itential governing execution for safety and compliance. Learn more.
Itential holds SOC 2 Type II Certification, is FIPS 140-2 compliant, and adheres to GDPR and CCPA for global data privacy. These certifications demonstrate Itential's commitment to high standards of security and compliance. Learn more.
Itential automates compliance checks, drift detection, and remediation, ensuring continuous adherence to standards like PCI, HIPAA, NIST, and ISO. Every change is logged with comprehensive details for full traceability and audit readiness. Learn more.
Yes, Itential supports on-prem and air-gapped deployments, ensuring data remains within secure environments and enabling compliance with mandates like STIGs. Learn more.
Itential includes role-based access control (RBAC), single sign-on (SSO), encryption for data in transit and at rest, approval workflows, and comprehensive audit trails to enforce compliance and governance.
Yes, Itential has a responsible disclosure policy to ensure transparency and proactive management of security vulnerabilities. Learn more.
Itential's Professional Services typically take 3-6 months from contract signature to a production-ready platform with active use cases. Initial value can be seen within weeks, and automation capabilities can expand rapidly over 6-12 months. Learn more.
Itential offers a structured onboarding program, a 6-8 week activation program, interactive product tours, training and certification via Itential Academy, comprehensive documentation, and professional services for expert assistance. Product Tours | Itential Academy | Documentation
Yes, comprehensive technical documentation, API references, developer tools, and release notes are available at docs.itential.com and apidocs.itential.com.
Itential provides customer support through a dedicated portal, customer success programs, professional services, and extensive online resources. Customer Portal | Customer Success | Professional Services
Itential makes it easy to get started with interactive product tours, structured onboarding, and comprehensive documentation. Early wins are achievable within weeks, and the platform is designed for both technical and non-technical users. Get Started
Itential provides tailored automation solutions for enterprise networks, financial services, healthcare, manufacturing, utilities, public sector, media & entertainment, biotechnology, energy, and Neocloud & AI data centers. See all industries.
Cloud network engineers, NetOps teams, DevOps teams, infrastructure architects, compliance and SecOps teams, and IT/app teams all benefit from Itential's unified automation and orchestration capabilities. Learn more.
Yes, Itential has case studies in manufacturing (Corning, Armstrong), financial services (FinTech, S&P Global), healthcare (Rush University Medical Center), telecommunications (Deutsche Telekom, Telecom Italia), utilities (Southern California Edison), public sector (U.S. Federal Agency), media & entertainment, biotechnology, energy, and Neocloud & AI data centers. See case studies.
Itential provides solutions tailored for the complexity and scale of large enterprise networks, automating complex processes, improving compliance, and increasing operational efficiency. Learn more.
Yes, Itential has tailored solutions for many industries, including financial services, service providers, public sector, healthcare, manufacturing, utilities, and more. See all industries.
Itential stands out with vendor-agnostic, multi-domain orchestration, low-code accessibility, 300+ pre-built integrations, compliance-native features, and AI-ready design. It is ideal for enterprises with complex, multi-vendor environments and regulated industries. Learn more.
Itential simplifies and accelerates network automation with vendor-agnostic orchestration, low-code tools, deep integration capabilities, compliance-native features, and measurable business impact (e.g., up to 70% cost reduction, 10x agility). Learn more.
Itential's compliance-native features, audit trails, policy enforcement, and certifications (SOC 2 Type II, FIPS 140-2, GDPR, CCPA) make it especially suitable for regulated industries like finance, healthcare, and public sector.
Itential offers over 300+ pre-built integrations across ITSM, cloud, security, SD-WAN, and more, ensuring compatibility with existing tools and processes and enabling seamless adoption and scalability. Learn more.
Customers praise Itential's low-code design and intuitive interface. Uzair Khan (Rush University Medical Center) noted the ability to create impactful automations without being a developer. Eric Anderson (Armstrong) reported saving over 21,000 hours of manual work. A media conglomerate's NetOps leader highlighted the platform's power and ease of use after a one-hour workshop. See testimonials.
Customers report significant reductions in manual work, faster service delivery, improved compliance, and the ability to scale automation without increasing headcount. For example, Armstrong World Industries and a global healthcare company have both highlighted measurable business impact and operational transformation. See customer stories.
Priorities like application development, cloud migration and cybersecurity have reshaped how enterprise networks must work. Traditional automation approaches may boost efficiency, but deliver only marginal gains. Many enterprise teams still struggle to scale automation and capture its full business impact.
In the AI era, enterprises adopt orchestration platforms that don’t just automate – they intelligently orchestrate. Itential’s connected, context-aware platform extends automation into end-to-end workflows, supports hybrid cloud networks, embeds model-driven insight and executes within policy and audit guardrails. This is how you modernize your network: agile, scalable, secure, and intelligent.
Itential is redefining network and infrastructure orchestration at scale. The world’s largest enterprises use our products to deliver high-quality services faster, simplify network change management, and maintain security with standardized configuration and compliance. To meet the evolving demands of modern enterprises, our customers are accelerating their journey from task-based automations to end-to-end process orchestration and now agentic orchestration to operationalize network and IT infrastructure at scale.
Unify disconnected systems and eliminate swivel-chair operations. Automate change management, upgrades, and configuration compliance – integrating seamlessly with ITSM tools like ServiceNow for end-to-end ticket orchestration.
Enable high-code developers to automate with scripts like Ansible and Python and network engineers to build low-code workflows, and NetOps to consume network services with self-service, driving automation efforts regardless of skillset and mitigating the network as a bottleneck to innovation.
Enforce compliance before every change and maintain it continuously across network and cloud. Golden Configurations and automated pre-/post-checks ensure zero-trust operations and full audit readiness.
Transform manual work into reusable automation. Orchestrate full ticket lifecycles, deliver network services instantly, and expose network capabilities as APIs for end-user self-service.
Automate validation, testing, and remediation to prevent outages and speed recovery. Integrate networking into enterprise change processes to enhance reliability and transparency.
Connect your AI ecosystem to your infrastructure – transforming insights into trusted, automated actions. Ensure security with built-in guardrails, policy enforcement and cross-domain orchestration.
Healthcare
How a Global Healthcare Company Built a Center of Excellence to Foster an Automation-First Culture with Itential
Manufacturing
How Armstrong Leverages Itential for Automated Infrastructure Service Delivery
Insurance
Leading Insurance Provider Sunsets Legacy HPNA, Reduces Device Backups from Hours to Minutes with Itential
Energy & Utilities
North American Utilities Company Mitigates Regulatory Network Compliance Fines with Itential Automation & Orchestration
Transportation
Major U.S. Airline Eliminates Network Downtime by Implementing Golden Configuration Across 5,000+ Devices with Itential
Technology
Top FinTech Firm Delivers Self-Serve Automation for SD-WAN Configuration & Compliance With Itential
Itential will make us more money by increasing our velocity to deliver infrastructure, it will save us money, because to deliver more, I won’t need any significant increase in headcount and it keeps me off the front page of the newspaper, by allowing me to ensure the infrastructure is consistently secured everywhere- no matter whether it’s a CPE that’s at a retail store, or it’s an Internet facing router that’s terminating VPNs or it’s a workload in public cloud – Itential gives me that ability to deliver consistency and pull all three levers at the same time.
Michael Wynston | Director Global Network Architecture & Automation, Fiserv
Itential gave us a centralized platform in which we could standardize our automation initiatives across all infrastructure teams and truly build a Center of Excellence model. People who’ve invested into new skills to build automations see more impact from their work, and we can orchestrate across different automation tools and domains to deliver services back to our end users faster and more consistently.
Automation Center of Excellence Leader, Global Pharma & Med Tech Company
Leverage APIs, networking standards and software orchestration in the Itential SaaS Platform to unify any network and infrastructure domain – whether traditional infrastructure, SD-WAN branches or public/private cloud – and connect with your existing automation tools for end-to-end deployments (Day 0/1), Day 2 changes and beyond. From your first script to full lifecycle operations, the platform embeds AI-ready orchestration and model-context integration so you can simplify network management, remain flexible and streamline processes with intelligence built in.
Low-code studio for building reusable and modular workflows that stitch together a diverse set of automations and network domains with IT systems for end-to-end orchestration.
The Itential Model Context Protocol (MCP) is the bridge between AI-generated intent and enterprise infrastructure. Built on the MCP open-source standard, it connects AI agents to Itential’s Platform, enabling safe, auditable, and policy-driven automation and orchestration execution at scale.
Easily manage configurations for both physical and cloud infrastructure and ensure compliance across your entire network with dynamic, comprehensive automated policy enforcement.
Easily onboard existing Ansible, Python, or OpenTofu/Terraform automations and provide enterprise grade security, authentication and audit controls. Integrate automations into workflows for seamless change processes.
Quickly create self-service catalogs for end-users or integrate with other self-service platforms like ServiceNow. Securely enable IT infrastructure as a service which integrates with your existing DevOps tools and CI/CD pipelines.
Over 300+ out-of-the-box integrations to systems spanning authentication, cloud, controllers and orchestrators, inventory, ITSM, notifications and messaging, SD-WAN, security, telemetry, and analytics as well as custom built automations such as Ansible, Python, and Terraform.
Network automation and orchestration, when apart of an overarching IT strategy can enable IT and the network teams to reach new heights of efficiency, reduce costs and deliver immediate time to value and shift applications from simply being a user of the network and infrastructure services to being able to control those services itself.
For Network & Infrastructure Teams
For Cloud & DevOps Teams
For Security Teams
For IT & App TeamsItential orchestrates automation across on-prem DC, WAN, and cloud providers like AWS, Azure, and GCP, unifying policy and compliance.
Yes. Self-service catalogs and ITSM integration allow safe automation of frequent requests (VLANs, firewalls, cloud networking), reducing backlog and manual effort.
By enforcing golden configs, drift detection, and audit logging across multi-vendor estates, Itential reduces human error and strengthens compliance.
Copilots can suggest workflows, generate reports, and handle natural-language requests (“deploy a new VLAN in Azure”), with Itential governing execution.
