Itential's Network Automation solution is a platform designed to standardize, execute, and securely share infrastructure automations across hybrid cloud environments. It enables organizations to centrally manage automations built with tools like Ansible, Python, and OpenTofu, providing enterprise-grade features for governance, security, and scalability. Source
The primary purpose of the Itential platform is to simplify and accelerate network automation and orchestration, enabling organizations to modernize their infrastructure, improve operational efficiency, and manage complex, multi-domain, and hybrid cloud environments. Source
Itential's Automation Gateway allows engineers to centrally manage, execute, and share automations built with Ansible, Python, and OpenTofu. It provides secure, self-service access to automation assets, integrates with Git for version control, and supports dynamic, scalable execution environments without the need for server management. Source
Itential supports all major network automation technologies, including Ansible Playbooks, Python Libraries, and OpenTofu Plans. The platform is designed to be dynamic and extensible, supporting both current and future automation tools. Source
Yes, Itential enables you to access and run your existing automations directly from your Git repository within the Automation Gateway, so you don't need to rebuild or discard your current assets. Source
Itential packages automations as self-service solutions, allowing teams to access and execute them without manual intervention from engineers. Automations can also be exposed as APIs for integration with other platforms. Source
Network automation uses software to configure, orchestrate, and manage network resources across enterprise, data center, virtual, and cloud networks. It's essential because manual management is too slow and error-prone for today's complex environments. Automation improves agility, reliability, and supports always-on business demands. Source
Network automation is moving from brittle, one-off scripts to advanced models using Agentic AI, which focuses on reasoning, planning, and tool usage to achieve goals. This enables more dynamic and intelligent handling of complex infrastructure operations. Source
True network automation goes beyond pushing configs by automating 'tribal knowledge' tasks like querying systems of record and performing pre/post-checks. The goal is to orchestrate end-to-end workflows, enabling self-service and transforming network engineering delivery. Source
Key features include centralized automation management, dynamic execution environments, enterprise-grade security (RBAC, authentication, audit trails), self-service automation, API exposure, and integration with DevOps, CI/CD, and ITSM platforms. Source
Itential provides dynamic, scalable execution environments that integrate with both on-premises and cloud platforms, enabling unified automation across hybrid cloud infrastructure. Source
Itential supports over 300 pre-built integrations, including ServiceNow (ITSM), NetBox (network source of truth), Infoblox (DDI), GitHub (CI/CD), Selector AIOps, Kentik, Forward Networks, IP Fabric, Red Hat Ansible, Terraform, messaging systems like Slack and Teams, Arista, Cisco, F5, and Palo Alto. Full list
Itential allows automations to be centrally managed, version-controlled, and published for self-service use. This enables teams like NOC, SecOps, or App teams to run workflows independently, reducing reliance on engineers for manual execution. Source
Automations can be exposed as APIs or integrated directly with ServiceNow, Git, or CI/CD pipelines, allowing infrastructure automation to participate in existing development workflows. Source
Itential provides extensive technical documentation, including guides, API references, and release notes at docs.itential.com, developer tools, and API documentation at apidocs.itential.com. Release notes are also available. Source
Itential logs every automation execution, including who initiated it, what changed, approval chains, and timestamps. This provides comprehensive audit trails for compliance verification and regulatory requirements. Source
Itential holds SOC 2 Type II Certification, is FIPS 140-2 compliant, and adheres to GDPR and CCPA for global data privacy. These certifications demonstrate Itential's commitment to high security and compliance standards. Source
Itential enforces governance through role-based access control (RBAC), single sign-on (SSO), encryption for data in transit and at rest, and built-in guardrails. Every change is logged for full traceability. Source
Itential addresses fragmented automation and tool sprawl, manual change execution, configuration drift, multi-domain complexity, inability to scale operations, lack of governance and auditability, and slow adoption of automation due to coding barriers. Source
Relying only on DIY tools leads to script sprawl, lack of audit evidence, inconsistent execution environments, security risks, and the need to build custom management apps, all of which slow adoption and limit scalability. Source
Customers often face fragmented automation, manual change execution, configuration drift, multi-domain complexity, inability to scale, lack of governance, and slow automation adoption due to coding requirements. Source
Itential customers have reported up to a 70% reduction in infrastructure operations costs and an 85% reduction in change-related incidents by automating processes and improving reliability. Source
Itential's Configuration Validation application continuously compares device and system states against baselines, automatically identifies drift, and enforces governance standards within every workflow. Source
Itential's low-code design, 300+ pre-built integrations, and self-service catalogs allow organizations to scale operations without proportional increases in staff, with customers reporting 80-90% reduction in manual effort. Source
Itential is designed for cloud network engineers, NetOps, DevOps, infrastructure architects, compliance and SecOps teams, and is used across industries such as telecommunications, financial services, healthcare, manufacturing, public sector, utilities, media, biotech, and energy. Source
Customers can expect a 10x increase in operational agility, 85% reduction in change-related incidents, 70% reduction in operations costs, faster service delivery (from 45 days to same day), and reduced time-to-value for new services (from 18 months to 3 months). Source
Itential's Professional Services help customers go from contract to production-ready platform in 3-6 months, with initial value seen within weeks. Structured onboarding and activation programs ensure rapid adoption and early wins. Source
Customers praise Itential's low-code design and intuitive interface. For example, Rush University Medical Center highlighted the ability to create impactful automations without developer skills, and Armstrong reported saving over 21,000 hours of manual work. Source
Itential automates compliance checks, evidence collection, and remediation, helping SecOps and compliance teams maintain a secure and audit-ready infrastructure. Source
Yes, Itential provides automation solutions tailored for industries such as financial services, public sector, enterprise, healthcare, manufacturing, and utilities. Financial Services, Public Sector
Itential offers solutions for Infrastructure as Code (IaC), Network as a Service (NaaS), Platform Engineering, and more, helping unify network, cloud, security, and IT operations. Source
The 'SaaS Solution' refers to Itential's proprietary software as a service, which customers are licensed to access and use as detailed in the EULA and applicable Order Form. Source
Itential stands out with vendor-agnostic, multi-domain orchestration, low-code accessibility, 300+ pre-built integrations, compliance-native features, AI-ready design, and measurable business impact. It is ideal for enterprises with complex, multi-vendor environments and regulated industries. Source
Customers like Armstrong found open-source tools (e.g., Nautobot) required deep Python expertise and RPA platforms (e.g., UiPath) were too generalized for infrastructure needs. Itential provides a platform purpose-built for network and infrastructure automation, accessible to both technical and non-technical users. Source
Network engineers benefit from low-code tools, IT leadership gains visibility and reduced risk, enterprises manage complex infrastructures with vendor-agnostic orchestration, and regulated industries ensure compliance with built-in governance. Source
Common barriers include fragmented tools, lack of governance, manual processes, and the need for coding expertise. For a deeper dive, watch the video: What's Really Holding Back Network Automation?
To keep up with managing today’s distributed infrastructure, network engineers are building automations with open-source tools like Ansible, Python, and OpenTofu, each with their own unique execution environment – lacking the ability to both securely administer and share these automations across teams and expose them for self-serve consumption.
Imagine centrally managing and securely executing your Ansible Playbooks, Python Scripts, and OpenTofu Plans with one platform. Itential’s Automation Gateway, designed to help NetDevOps engineers standardize, execute, and securely share infrastructure automations across teams, complete with all the enterprise-grade features you need to take your network automation efforts to the next level, drive adoption, and maximize your investments.
Secure Access & Control of Your Operational Infrastructure
Ensure your network automations are secure with advanced authentication, authorization, and audit controls.
Support Today’s & Tomorrow’s Automation Initiatives
Support for popular automation tools, frameworks, and languages today, along with flexible integration for new automation solutions as you need them.
Expand Network Automation Participation
Expose automation assets to team members making it simple for anyone to execute automations across your organization.
Increase Value & Usage of Your Existing Automation Tools
Drive more consumption and usage of tooling.
Execute Automation Faster & Reduce Errors
Deploy automations faster with lower risk of errors.
Itential’s Automation Gateway allows engineers to focus on building automations without the burden of setup or troubleshooting, while teams gain secure, self-service access to automation assets. This streamlined approach ensures faster innovation and autonomous execution, driving efficiency across the organization.
The only dynamic execution environment with support for all Ansible Playbooks, Python Libraries, and OpenTofu Plans.
Execute automations in centralized, dynamic environments that stay in sync with Git, support concurrent services, and enable seamless workload scheduling — no server management required.
Take your automations to the next level by easily enabling authorization, RBAC, and centralized logging for every one of your network automations. Audit execution with a detailed history that allows teams to know when an automation runs, who ran it, and its results.
Package automations as self-service solutions to be shared across teams, allowing engineers to focus on development while others use automations seamlessly.
Securely share your automations using API interfaces to unify and streamline operational processes with different platforms and programs that exist across your organization.
Enable automation integration with DevOps Pipelines, CI/CD Platforms, and ITSM platforms like ServiceNow.
Many teams already use open-source tools like Ansible, Python, and OpenTofu. The challenge is these run in silos, lack governance, and can’t be easily shared across teams. Itential centralizes execution, enforces security and compliance, and exposes automation as reusable services.
Yes. Itential accesses your existing automations through a git repo and runs them securely inside the Automation Gateway. There’s no need to throw away what you’ve already built.
Every execution is logged with details on who ran it, when, and the results. Enterprise RBAC, authentication, and audit trails ensure compliance with policies and regulatory standards.
Automations can be managed centrally, version-controlled, and published for self-service consumption. This allows NOC, SecOps, or App teams to run workflows without relying on engineers to execute them manually.
Script sprawl, lack of audit evidence, inconsistent execution environments, security risks, and reinventing the wheel with bespoke “management apps.” These slow adoption and limit scale.
Yes. Itential provides dynamic, scalable execution environments that integrate with both on-prem and cloud platforms, enabling hybrid cloud automation.
Automations can be exposed as APIs or tied into ServiceNow, Git, or CI/CD pipelines. This lets infrastructure automation participate in the same workflows developers already use.
