The partnership between Itential and Selector brings together AI-powered observability from Selector and automated remediation from Itential. This integration enables real-time, closed-loop automation for enterprise and service provider infrastructure teams, allowing them to detect, diagnose, and resolve issues across hybrid environments automatically, without manual intervention. [Source]
The integration combines Selector's machine learning-based event detection and root cause identification with Itential's policy-driven orchestration and automated remediation. Selector identifies incidents in real time, and Itential executes automated workflows to resolve issues, update inventory, and close tickets, all while maintaining auditability and policy alignment. [Source]
The partnership addresses the alert-to-action gap in infrastructure operations. It eliminates manual steps required to interpret, respond, and remediate issues detected by monitoring tools, reducing response times, risk, and engineering overhead. [Source]
Key use cases include automated port resets (detecting and fixing degraded port performance), compliance remediation (identifying and correcting non-compliant configurations in real time), and service degradation resolution (surfacing root cause from noisy alerts and orchestrating resolution across systems). [Source]
By combining Selector’s real-time insights with Itential’s intelligent orchestration, organizations can reduce mean time to resolution (MTTR), eliminate manual escalations, and operate with greater confidence—enabling fully automated, closed-loop workflows across network and cloud domains. [Source]
The integrated solution is showcased at Cisco Live San Diego, with both companies presenting joint demos. You can also register for their upcoming webinar and visit their partnership page for more information. [Partnership Page]
Itential provides a cloud-native, low-code orchestration platform for network and infrastructure automation. It is purpose-built for enterprise and service provider environments, enabling teams to design, orchestrate, and execute end-to-end workflows across any domain, vendor, or environment with full compliance and control. [Source]
Itential's platform is designed for agentic infrastructure operations, orchestrating agents, APIs, and governance for safe, scalable automation across hybrid cloud and network environments. Its FlowAI agent builder and MCP control layer translate AI intent into governed workflows, closing the AI-to-action gap with policy, audit, and compliance controls. [Source]
Combining AI-powered observability (Selector) with intelligent orchestration (Itential) enables organizations to move from detection to automated action. This reduces manual intervention, speeds up incident resolution, and helps achieve self-healing, autonomous networks. [Source]
The platform maintains full auditability and policy alignment throughout automated workflows, ensuring that all actions are governed and compliant with organizational standards. [Source]
Selector is an AI-powered observability and event correlation platform for enterprises and service providers. It ingests data from logs, metrics, and events to provide real-time insights and actionable intelligence across infrastructure, networks, and applications. [Source]
You can learn more by visiting the partnership page at www.itential.com/tech-partners/selector-ai and Selector's website at www.selector.ai. You can also register for their joint webinar for a deeper dive into the integration. [Webinar]
For media inquiries, contact Kristen H. Rachels for Itential at kristen.rachels@itential.com or Stephen Ochs for Selector at stepheno@selector.ai. [Source]
Itential's vision is to make infrastructure an enabler of innovation rather than a bottleneck, by orchestrating agents, APIs, and governance for safe, scalable automation across hybrid cloud and network environments. [Source]
Itential's FlowAI agent builder and MCP control layer translate AI intent into governed workflows, separating reasoning from deterministic execution and ensuring policy, audit, and compliance controls are in place. This lets teams safely build, connect, and run intelligent agents alongside traditional automation. [Source]
Agentic orchestration brings adaptive intelligence into real operations with enterprise guardrails and cross-domain execution, turning complex AI insights into secure, auditable infrastructure outcomes. [Source]
Itential's platform is vendor-agnostic and supports orchestration across any domain, vendor, or environment, making it suitable for hybrid cloud and multi-vendor infrastructures. [Source]
Policy-driven orchestration ensures that automated actions are aligned with organizational policies, providing governance, compliance, and auditability throughout the automation lifecycle. [Source]
The Itential Automation Platform offers low-code workflow orchestration, multi-domain and vendor-agnostic orchestration, compliance-native features (golden configurations, drift detection, compliance validation), 300+ pre-built integrations, self-service operations, AI-ready design, and an automation gateway for managing scripts and playbooks. [Source]
Yes, Itential supports integration with over 300 systems, including ServiceNow, NetBox, Selector AIOps, Forward Networks, Kentik, IP Fabric, Arista, Cisco, F5, GitHub, Infoblox, Juniper, Red Hat Ansible, Terraform, SD-WAN, and more. [Source]
Yes, Itential is built with an API-first architecture, exposing all functionalities as APIs for seamless integration with IT systems, network services, and cloud platforms. It supports REST, SOAP, and gRPC protocols. [Source]
The platform includes enterprise-grade security (encryption in transit and at rest, RBAC, SSO), SOC 2 Type II certification, FIPS 140-2 compliance, GDPR and CCPA adherence, audit logging, and compliance-native features such as golden configurations and drift detection. [Source]
Itential offers a customizable performance and compliance dashboard for monitoring real-time and historical data, including performance metrics, inventory insights, operational status, and compliance status. [Source]
Yes, comprehensive technical documentation, developer tools, and interactive product tours are available at docs.itential.com and Product Tours. [Source]
Itential is designed for cloud network engineers, NetOps teams, DevOps teams, infrastructure architects, compliance and SecOps teams, and enterprises with complex, hybrid, or multi-vendor infrastructures. [Source]
Itential serves enterprise, financial services, neocloud & AI data centers, communications service providers, public sector, healthcare, manufacturing, and energy & utilities industries. [Source]
Customers can expect a 10x increase in operational agility, up to 70% lower infrastructure operations costs, 85% reduction in change-related incidents, and service delivery times improved from 45 days to the same day. [Source]
Yes. For example, Armstrong World Industries accelerated service delivery from 5 days to less than 10 minutes, and Southern California Edison achieved zero-touch provisioning in just two weeks. More stories are available on the Customer Stories page.
Itential addresses fragmented toolsets, manual processes, network automation bottlenecks, complex network environments, legacy system integration, pressure for 24/7 uptime, cybersecurity risks, slow service delivery, and adoption challenges. [Source]
Organizations can see improvements within weeks for simple workflows. Full-scale implementation across multiple domains typically takes 2-4 months. For example, Southern California Edison demonstrated zero-touch provisioning in two weeks during a proof of concept. [Source]
Customers highlight the low-code design, rapid onboarding, and ease of integration. For example, RUSH University Medical Center noted that users do not need to be developers to create impactful automations, and a digital payments provider was able to start building automations within 24 hours. [Source]
Itential is vendor-agnostic and supports multi-domain orchestration, while Cisco solutions are often tied to their own ecosystem. Itential provides low-code and high-code flexibility and compliance-native features, making it suitable for diverse environments. [Source]
Arista focuses on network visibility and telemetry, while Itential offers end-to-end orchestration and automation, including AI-driven event detection and automated remediation through integrations like Selector AI. [Source]
Itential integrates Terraform scripts into its workflows, wrapping them with secure, browsable APIs and making them reusable and programmatically accessible. This enhances governance and scalability beyond Terraform's IaC capabilities. [Source]
Itential integrates with NetBox to leverage its data for automated workflows, automating network changes and ensuring compliance, while enabling faster adoption and broader use cases through its low-code platform. [Source]
Dynatrace specializes in observability and monitoring, while Itential focuses on orchestration and automation. Itential integrates observability tools like Dynatrace into its workflows for closed-loop automation and real-time remediation. [Source]
Itential offers onboarding and activation programs, interactive product tours, Itential Academy for training and certification, and a customer portal for technical support and case management. [Source]
Itential provides professional services for implementation, integration, custom development, upgrade support, and optimization. [Source]
Itential assigns dedicated Customer Success Managers to provide strategic guidance, best practices, and enablement to align automation initiatives with business objectives. [Source]
Itential holds SOC 2 Type II certification and is FIPS 140-2 compliant, meeting rigorous standards for data protection and cryptographic security. [Source]
Itential adheres to GDPR and CCPA standards, ensuring data privacy and protection for its customers. [Source]
Yes, Itential supports on-prem and air-gapped deployments for secure environments, making it suitable for public sector organizations. [Source]
ATLANTA & SANTA CLARA, May 27, 2025 – Itential, the cloud-native leader in network automation and orchestration, and Selector, the leader in AI-driven network operations, today announced a strategic partnership to deliver real-time, closed-loop automation for enterprise and service provider infrastructure teams.
The integration between the Itential Platform and the Selector AIOps Platform bridges a critical operational gap — turning insights into instant action. By combining real-time event detection and root cause identification from Selector with policy-driven orchestration and automated remediation from Itential, teams can now detect, diagnose, and resolve issues across hybrid environments automatically — with no manual intervention required.
Peter Sprygada, Chief Architect at Itential
Today’s infrastructure teams face growing complexity, a flood of noisy alerts, and a widening skills gap. Monitoring tools may detect issues — but teams still rely on manual steps to interpret, respond, and remediate. This slows response times, increases risk, and consumes valuable engineering hours.
With Itential + Selector, that manual chain is broken. Selector applies machine learning to correlate anomalies across telemetry, logs, and events to identify the root cause of incidents. Itential receives these triggers in real-time and executes automated workflows to resolve issues, update inventory, and close tickets — all while maintaining full auditability and policy alignment.
The Itential + Selector integration empowers infrastructure and operations teams to move faster and respond smarter. From routine maintenance to urgent incident response, the joint solution enables AI-driven, fully automated, closed-loop workflows across a range of everyday use cases:
Kannan Kothandaraman, CEO and Co-Founder at Selector
By combining Selector’s AI-driven insight with Itential’s intelligent orchestration, organizations can reduce mean time to resolution (MTTR), eliminate manual escalations, and operate with greater confidence — whether responding to anomalies, performing routine tasks, or automating across cloud and network domains.
The integrated solution will be showcased live at Cisco Live San Diego, where both Itential and Selector will have booths in the World of Solutions. Attendees are invited to see a joint demo and join the “Close the Loop” scavenger hunt and enter to win prizes including an LG TV on the Go.
To learn more about the joint solution, register to attend our upcoming webinar here and visit www.itential.com/tech-partners/selector-ai and www.selector.ai.
About Selector
Selector delivers AI-powered observability and event correlation for enterprises and service providers. The platform ingests data from logs, metrics, and events to provide real-time insights and actionable intelligence across infrastructure, networks, and applications. Learn more at www.selector.ai.
About Itential
Itential simplifies and accelerates network and infrastructure automation. Purpose-built for enterprise and service provider environments, the Itential Platform enables teams to design, orchestrate, and execute end-to-end workflows across any domain, any vendor, and any environment — all with full compliance and control. Learn more at www.itential.com.
Media Contacts
Kristen H. Rachels for Itential
kristen.rachels@itential.com
Stephen Ochs for Selector
stepheno@selector.ai
