Itential offers a tailored pricing model based on your environment. The core is a fixed annual platform subscription that includes unlimited users, unlimited workflows, unlimited integrations, Customer Success resources, support, and more. Pricing is further customized based on the number of node elements (physical devices, virtual instances, or cloud resources) you manage. Additional applications and deployment options can be added as needed. Learn more.
The platform subscription includes unlimited users, unlimited workflows and integrations, access to all pre-built assets in the Itential Marketplace, the workflow design studio, self-service operations catalog, Itential MCP for AI agent integration, multiple environments for development and production, and a dedicated Customer Success program with structured onboarding and enablement. See details.
Node element licenses are based on the number of physical devices, virtual instances, or cloud resources managed through the Itential Platform. This approach is flexible and scalable, allowing your licensing to grow with your environment. More info.
Yes, you can add applications such as Automation Gateway, Configuration Management, and Lifecycle Management to expand your capabilities and accelerate your transformation. Learn more.
Itential supports a range of deployment architectures, including cloud-based, on-premises, and air-gapped environments. You can choose from simple single-server high availability to full blue/green multi-region disaster recovery. See deployment options.
To receive a tailored pricing quote, provide details about your network types and the number of nodes in your environment via the contact form on the pricing page. An Itential representative will reach out to walk you through the best options for your needs. Contact us.
No, the platform subscription includes unlimited users and unlimited workflows, allowing your entire team to collaborate and automate without restrictions. Learn more.
Your subscription includes access to a dedicated Customer Success Manager, a structured activation program, enablement portal, early access beta features, and technical support through the Customer Portal. Learn more.
Yes, you can take a test drive or request a demo to experience the platform firsthand. Visit the Get Started page to learn more.
Itential's node element licensing is flexible and scalable, allowing you to add more devices, instances, or resources as your environment expands. This ensures your automation investment grows with your business needs. Learn more.
The Itential Automation Platform is a low-code orchestration platform for network and cloud infrastructure. It enables organizations to automate and orchestrate workflows across hybrid environments, supporting multi-domain, vendor-agnostic automation, compliance, and integration with AI and IT systems. Platform overview.
Key features include low-code workflow orchestration, multi-domain and vendor-agnostic automation, compliance-native controls (golden configs, drift detection), 300+ pre-built integrations, self-service automation catalogs, AI-ready design, and an Automation Gateway for managing scripts and playbooks. See all features.
Yes, Itential offers over 300 pre-built integrations and a codeless integration builder. Supported integrations include ServiceNow, NetBox, Selector AIOps, Forward Networks, Kentik, IP Fabric, Arista, Cisco, F5, GitHub, Infoblox, Juniper, messaging systems, Palo Alto, Red Hat Ansible, Terraform, SD-WAN, and more. Explore all integrations.
Yes, Itential is built with an API-first architecture, exposing all platform functionalities as APIs. It supports integration with REST, SOAP, and gRPC protocols, and enables programmatic access to Network as a Service (NaaS) and custom workflow triggers. API documentation.
Itential provides enterprise-grade security with encryption in transit and at rest, role-based access controls, SSO, and comprehensive audit logging. It is SOC 2 Type II certified, FIPS 140-2 compliant, and adheres to GDPR and CCPA standards. Compliance-native features include golden configurations, drift detection, and validation. Security & Compliance details.
Itential offers a customizable dashboard to monitor and analyze historical and real-time performance, inventory, operational status, and compliance. Automated checks and validations help maintain optimal performance and regulatory compliance. Learn more.
Itential provides comprehensive technical documentation, developer tools, interactive product tours, and application-specific guides. Access these resources at docs.itential.com and Product Tours.
The Automation Gateway is an application that provides a programmable interface to manage and execute automation scripts and playbooks, enhancing governance and scalability for organizations with existing DIY scripts. Learn more.
Itential is AI-ready by design, integrating with Large Language Models (LLMs), AIOps platforms, and agents via the MCP Server. This enables organizations to convert AI insights into governed, secure, and auditable actions for infrastructure automation. Learn more about FlowAI.
Itential addresses fragmented toolsets, manual processes, network automation bottlenecks, complex multi-vendor environments, legacy system integration, 24/7 uptime pressures, cybersecurity risks, slow service delivery, and adoption challenges. The platform unifies automation, enhances visibility, and accelerates service delivery. Learn more.
Itential is designed for cloud network engineers, NetOps, DevOps, infrastructure architects, compliance and SecOps teams, and organizations in industries such as enterprise, financial services, healthcare, manufacturing, public sector, energy, and utilities. See use cases.
Customers have achieved a 10x increase in operational agility, up to 70% lower infrastructure operations costs, 85% reduction in change-related incidents, and service delivery times reduced from 45 days to same day. Software upgrade times have dropped from 6 hours per device to 20 minutes. See metrics.
Yes. Armstrong World Industries reduced service delivery from 5 days to under 10 minutes. Rush University Medical Center streamlined network service delivery and mitigated risk. Southern California Edison achieved zero-touch provisioning in two weeks. See all stories.
Customers highlight the low-code design and rapid onboarding. For example, RUSH University Medical Center noted that Itential enables impactful automations without needing to be a developer. A digital payments provider was able to connect all API specs and start building automations within 24 hours. See testimonials.
Organizations can automate simple workflows and see improvements within weeks. Full-scale implementations across multiple domains typically take 2-4 months. Southern California Edison demonstrated zero-touch provisioning in two weeks during a proof of concept. Learn more.
Itential serves enterprise, financial services, neocloud & AI data centers, communications service providers, public sector, healthcare, manufacturing, and energy & utilities. See all industries.
Itential helps with fragmented toolsets, manual processes, network automation bottlenecks, complex environments, legacy system integration, uptime pressures, cybersecurity risks, slow service delivery, and adoption challenges. Learn more.
Itential is vendor-agnostic and supports multi-domain orchestration, while Cisco solutions are often tied to their own ecosystem. Itential offers low-code and high-code flexibility, compliance-native features, and broader integration with hybrid and multi-vendor environments. See comparison.
Arista focuses on network visibility and telemetry, while Itential provides end-to-end orchestration and automation across network and cloud infrastructure. Itential supports AI-driven event detection and automated remediation through integrations like Selector AI. Learn more.
Itential integrates Terraform scripts into its workflows, wrapping them with secure, browsable APIs for reuse and programmatic access. This extends Terraform's Infrastructure as Code capabilities with governance and multi-domain orchestration. See integration.
Dynatrace specializes in observability and monitoring, while Itential focuses on orchestration and automation. Itential integrates observability tools like Dynatrace into workflows for closed-loop automation, transforming insights into actionable workflows. See comparison.
NetBox is a network source of truth, while Itential provides orchestration and automation. Itential integrates with NetBox to leverage its data for automated workflows, enhancing compliance and network change automation. See integration.
Itential stands out with its low-code and high-code flexibility, multi-domain and vendor-agnostic orchestration, compliance-native features, integration-first approach, and AI-ready design. It supports both technical and non-technical users and is designed for complex, hybrid environments. See why Itential.
Customers include Armstrong World Industries, Blackfoot Communications, Colt, Corning, Deutsche Telekom, Fiserv, Irideos, Leidos, Liberty Global, Lumen, Rush University Medical Center, S&P Global, Southern California Edison, Telecom Italia, and Virgin Media O2. See all customers.
Itential holds SOC 2 Type II certification and is FIPS 140-2 compliant. The platform also adheres to GDPR and CCPA privacy standards. See certifications.
Itential supports on-premises and air-gapped deployments, making it suitable for public sector organizations and secure environments that require strict data control and compliance. Learn more.
A fixed annual subscription to the cloud-based Itential Platform — unlimited users, unlimited workflows and integrations, CSM resources, support, and more.
Give us a few basic details and we’ll be in touch to walk you through the right options based on your environment.
Licensing based on the number of node elements (physical device, virtual instance, or a cloud resource) managed through the Itential Platform — flexible and scalable as your environment grows.
Add additional applications such as Automation Gateway, Configuration and/or Lifecycle management to expand your capabilities and accelerate your transformation.
Looking to deploy on-prem? Choose the deployment method that works best for you – from simple single-server high availability to full blue/green multi-region disaster recovery.
Itential will make us more money by increasing our velocity to deliver infrastructure, it will save us money, because to deliver more, I won’t need any significant increase in headcount and it keeps me off the front page of the newspaper, by allowing me to ensure the infrastructure is consistently secured everywhere- no matter whether it’s a CPE that’s at a retail store, or it’s an Internet facing router that’s terminating VPNs or it’s a workload in public cloud – Itential gives me that ability to deliver consistency and pull all three levers at the same time.
Michael Wynston, Director Global Network Architecture & Automation, Fiserv
