The Itential Network Automation Platform is a low-code, cloud-native SaaS solution designed to automate and orchestrate both network and cloud environments. It connects IT systems with network technologies for end-to-end configuration, compliance, and automation, helping enterprises maintain network compliance, reduce manual operations, and simplify network management. Learn more.
Key capabilities include workflow automation and orchestration, configuration management, 300+ pre-built integrations, self-service operations, automation gateway, compliance-native features, and AI-ready architecture. These enable organizations to automate end-to-end processes, enforce compliance, and integrate with a wide range of IT and network systems. Source.
Itential uses a templated approach to Golden Configuration and federated device inventory, ensuring that no device is out of compliance—regardless of whether it is physical or cloud-based, API or CLI managed. This helps organizations maintain consistent configurations and compliance across all environments. Source.
Itential addresses fragmented automation and tool sprawl, manual change execution, configuration drift, multi-domain complexity, inability to scale operations, lack of governance and auditability, and slow adoption of automation. By unifying tools, automating workflows, and providing compliance and audit features, Itential helps organizations modernize infrastructure and improve operational efficiency. Source.
Itential is built to orchestrate across both network and cloud environments, providing vendor-agnostic automation that spans physical networks, SD-WAN, cloud, and hybrid setups. This enables enterprises to manage and automate their entire infrastructure from a single platform. Source.
The primary purpose of the Itential Platform is to simplify and accelerate network automation and orchestration, enabling organizations to modernize their infrastructure, enforce compliance, and achieve operational efficiency across complex, multi-domain, and hybrid cloud environments. Source.
Itential features a low-code workflow builder with a drag-and-drop interface, allowing both technical and non-technical users to create impactful automations quickly. This reduces the need for specialized coding skills and accelerates automation adoption. Source.
Golden Configuration in Itential refers to a templated approach for defining and enforcing standard device configurations across the network. This ensures all devices remain compliant with organizational policies, regardless of their type or location. Source.
Itential's Configuration Validation application continuously compares device and system states against defined baselines, automatically identifying drift and enforcing governance standards within every workflow. Source.
Pre-built automations in Itential are ready-to-use workflows for common network maintenance tasks such as software upgrades, VIP creation, and load balancer provisioning. These automations can be deployed quickly using a drag-and-drop interface, accelerating time-to-value. Source.
Itential supports over 300 pre-built integrations across ITSM, cloud, security, SD-WAN, and more. Key integrations include ServiceNow, NetBox, Infoblox, GitHub, Selector AIOps, Kentik, Forward Networks, IP Fabric, Red Hat Ansible, Terraform, Slack, Microsoft Teams, Arista Networks, Cisco, F5, and Palo Alto. For a full list, visit the Automation Marketplace.
Itential offers out-of-the-box integrations with IT systems such as ServiceNow and Jira, enabling seamless automation of IT service management processes, ticketing, and workflow coordination across network and IT domains. Source.
Yes, Itential integrates with CI/CD tools like GitHub, allowing organizations to automate network changes as part of their software delivery pipelines and maintain version control over automation assets. Source.
Yes, Itential supports integrations with messaging systems such as Slack and Microsoft Teams, enabling collaboration and notifications within automated workflows. Source.
Sample properties for configuring adapters such as Riverbed SteelConnect, Morpheus, and Confluence Cloud are available on the Itential website. Each adapter page provides JSON configuration examples to help you set up connectivity, authentication, and operational parameters. Riverbed SteelConnect, Morpheus, Confluence Cloud.
The platform is designed for cloud network engineers, NetOps teams, DevOps teams, infrastructure architects, and compliance/SecOps teams. Industries that benefit include telecommunications, financial services, healthcare, manufacturing, public sector, utilities, media & entertainment, biotechnology, and energy. Source.
Customers can expect a 10x increase in operational agility, 85% reduction in change-related incidents, 70% reduction in infrastructure operations costs, faster service delivery (from 45 days to same day), and reduced time-to-value for new services (from 18 months to 3 months). Source.
Common pain points include fragmented automation and tool sprawl, manual change execution, configuration drift, multi-domain complexity, inability to scale operations, lack of governance and auditability, and slow adoption of automation due to coding barriers. Source.
Itential's low-code design, 300+ pre-built integrations, and self-service catalogs allow organizations to scale operations without increasing headcount. Customers have reported 80-90% reduction in manual effort. Source.
Customers have praised Itential for its low-code design and intuitive interface. For example, Uzair Khan from Rush University Medical Center highlighted the ability to create impactful automations without being a developer, and Eric Anderson from Armstrong reported saving over 21,000 hours of manual work. Source.
Itential includes built-in governance features such as role-based access control, single sign-on, encryption, audit trails, and automated compliance checks. Every change is logged with comprehensive details for full traceability and audit readiness. Source.
Itential holds SOC 2 Type II Certification, is FIPS 140-2 compliant, and adheres to GDPR and CCPA for data privacy. The platform also automates compliance checks for standards like PCI, HIPAA, NIST, and ISO. Source.
Itential supports on-premises and air-gapped deployments, ensuring data remains within secure environments and enabling compliance with mandates such as STIGs. Source.
Itential's Professional Services typically enable customers to go from contract signature to a production-ready platform with active use cases in 3-6 months. Initial value can be seen within weeks, and automation capabilities can expand rapidly over 6-12 months. Source.
Itential offers a structured onboarding program, a 6-8 week activation program, interactive product tours, training via Itential Academy, comprehensive documentation, and professional services to ensure a smooth and rapid adoption. Product Tours, Itential Academy.
Comprehensive technical documentation, including guides, API references, and release notes, is available at docs.itential.com. Additional developer tools and API documentation can be found at Developer Tools and API Docs.
Itential Academy offers training and certification programs to help users master the platform and its functionalities. These programs are designed for both new and experienced users. Source.
Support resources include a customer portal, professional services, customer success programs, FAQs, and access to product documentation and developer tools. Customer Portal, Professional Services.
Itential stands out with vendor-agnostic, multi-domain orchestration, low-code accessibility, 300+ pre-built integrations, compliance-native features, AI-ready design, and measurable business impact. It is ideal for enterprises with complex, multi-vendor environments and regulated industries. Source.
Network engineers and operators benefit from low-code tools; IT/infrastructure leaders gain visibility and risk reduction; enterprises with complex infrastructures leverage vendor-agnostic orchestration; and regulated industries ensure compliance with built-in governance. Source.
Customers choose Itential for its vendor-agnostic orchestration, low-code accessibility, integration-first approach, compliance-native features, measurable business impact, and ease of use. These strengths make Itential a top choice for organizations seeking to modernize infrastructure and achieve operational efficiency. Source.
Customers have reported reducing service delivery times from days to minutes, cutting operational costs by up to 70%, achieving faster time-to-market for new services, and reducing software upgrade times from 6 hours per device to 20 minutes. Source.
Itential is the only automation platform built to support both network and cloud, making it easy for enterprise organizations to maintain network compliance, reduce manual operations, and simplify network management. The Itential Automation Platform is a low-code cloud-native SaaS solution that seamlessly connects IT systems with network technologies for end-to-end network configuration, compliance, and automation.
In this webinar, we will demo how the key capabilities of the Itential Automation Platform can help enterprises to:
