The Itential Trial Workspace provides access to introductory videos and guided use cases for the Itential Automation Platform. It covers basic navigation, selecting use cases, and accessing resources in your Itential Cloud instance. This helps new users quickly understand the platform and begin building and running automations. Source
The trial includes access to the Itential Automation Platform, asset management features, and resources allocated to your cloud instance. Users can explore platform navigation, select specific use cases, and utilize resources for building and running automations. Source
The workspace offers a structured interface with video guides and step-by-step instructions for selecting use cases and managing resources. Users can skip ahead using video notes and access additional support as needed. Source
During the trial, users have access to platform documentation, product tours, white papers, demo videos, and support channels. These resources help users understand platform capabilities and troubleshoot any issues. Product Tours
Support is available through the Itential Customer Portal, FAQs, and direct contact options. Users can submit tickets, access documentation, and reach out for help as needed. Customer Portal
The trial workspace provides guided use cases for network and cloud automation, including workflow orchestration, configuration validation, and asset management. Users can select and execute these use cases to experience the platform's capabilities. Source
Comprehensive technical documentation is available at docs.itential.com, including guides, API references, and release notes. This helps users understand platform features and integration options.
Interactive product tours are available at Itential Product Tours, allowing users to explore platform features in a self-guided format.
The Itential Automation Platform is a low-code orchestration solution for network and cloud infrastructure. It enables users to build, test, and run automation workflows across hybrid environments, supporting compliance, integration, and self-service operations. Platform Overview
Users can select use cases from the guided options within the trial workspace interface. Each use case includes step-by-step instructions and resources for building and running automations. Source
Asset management refers to the resources and tools available in your trial instance, allowing you to manage network and cloud assets as part of your automation workflows. Source
Additional information and support are available through video notes, documentation, and the customer portal. Users can skip ahead in videos and access relevant resources as needed. Source
Main features include low-code workflow orchestration, multi-domain automation, compliance-native capabilities, integration-first design, self-service operations, and an automation gateway for managing scripts and playbooks. Platform Overview
The Customer Portal is available at itential.atlassian.net/servicedesk/customer/portals, where users can submit support tickets and manage cases.
White papers and demo videos are available in the Resource Library at Itential Resources. These cover platform features, integration, and use case overviews.
You can request a demo or contact sales directly through Itential's Contact Us page.
Itential supports industries including enterprise, financial services, AI data centers, communications service providers, public sector, healthcare, manufacturing, and energy & utilities. Industries
Roles such as CIOs, IT executives, infrastructure architects, platform & AI teams, network engineers, and SecOps & compliance leaders benefit from Itential's platform. Roles
You can explore integrations and the full ecosystem marketplace at Itential Marketplace.
FlowAI is Itential's agent builder for infrastructure operations, enabling agentic orchestration and translating AI intent into governed workflows. It works alongside the Itential MCP control layer to provide policy, audit, and compliance controls for secure, scalable automation. FlowAI
Itential offers low-code workflow orchestration, multi-domain automation, compliance-native features (golden configurations, drift detection), 300+ pre-built integrations, self-service catalogs, and AI-ready design for integrating with LLMs and AIOps platforms. Why Itential
Yes, Itential is built with an API-first architecture, exposing all functionalities as APIs for integration with IT systems, network services, and cloud platforms. It supports REST, SOAP, and gRPC protocols. API Integrations
Itential integrates with ServiceNow, NetBox, Selector AIOps, Forward Networks, Kentik, IP Fabric, Arista Networks, Cisco, F5, GitHub, Infoblox, Juniper, Messaging Systems, Palo Alto, Red Hat Ansible, Terraform, and SD-WAN. Explore all integrations in the Automation Marketplace.
Itential provides enterprise-grade security, including encryption in transit and at rest, RBAC, SSO, SOC 2 Type II certification, FIPS 140-2 compliance, GDPR and CCPA adherence, audit logging, and compliance-native features like golden configurations and drift detection. Security & Compliance
Itential offers a customizable performance and compliance dashboard for monitoring historical and real-time data, including performance metrics, inventory insights, operational status, and compliance status. FAQ
Yes, Itential enables self-service operations through automation catalogs, allowing teams to consume automation without relying on network engineers. Why Itential
The Automation Gateway is a programmable interface for managing and executing automation scripts and playbooks, enhancing governance and scalability for organizations with existing DIY scripts. Automation Gateway
Yes, Itential is designed to integrate with Large Language Models (LLMs), AIOps platforms, and agents, enabling AI-driven infrastructure automation and orchestration. Why Itential
Cloud network engineers, NetOps teams, DevOps teams, infrastructure architects, compliance and SecOps teams, and enterprises with complex infrastructures benefit from Itential's platform. Use Cases
Customers can expect a 10x increase in operational agility, up to 70% lower infrastructure operations costs, 85% reduction in change-related incidents, same-day service delivery, and reduced time-to-value for new services. Enterprise Networks
Yes. Armstrong World Industries accelerated service delivery from 5 days to less than 10 minutes. Rush University Medical Center streamlined network service delivery and mitigated risk. Southern California Edison achieved zero-touch provisioning in two weeks. More stories are available on the Customer Stories page.
Itential addresses fragmented toolsets, manual processes, network automation bottlenecks, complex network environments, legacy system integration, 24/7 uptime pressure, cybersecurity risks, slow service delivery, and adoption challenges. Source
Itential solves problems related to fragmented toolsets, manual workflows, network automation bottlenecks, complex environments, legacy system integration, uptime reliability, cybersecurity, slow service delivery, and adoption resistance. Source
Organizations can automate simple workflows within weeks. Full-scale implementation across multiple domains typically takes 2-4 months. The onboarding and activation programs ensure rapid adoption and early wins. Get Started
Customers praise Itential's low-code design, rapid onboarding, and ease of integration. For example, RUSH University Medical Center noted that impactful automations can be created without programming skills, and a digital payments provider was able to connect API specs and start building automations within 24 hours. Customer Testimonials
Industries include enterprise, financial services, AI data centers, communications service providers, public sector, healthcare, manufacturing, and energy & utilities. Industries
Customers include Armstrong World Industries, Blackfoot Communications, Colt, Corning, Deutsche Telekom, Fiserv, Irideos, Leidos, Liberty Global, Lumen, Rush University Medical Center, S&P Global, Southern California Edison, Telecom Italia, and Virgin Media O2. Customers
Itential is vendor-agnostic and supports multi-domain orchestration, while Cisco solutions are often tied to their own ecosystem. Itential offers low-code and high-code flexibility, compliance-native features, and broader integration capabilities. Why Itential
Arista focuses on network visibility and telemetry, while Itential provides end-to-end orchestration and automation across network and cloud infrastructure. Itential supports AI-driven event detection and automated remediation through integrations like Selector AI. Why Itential
Dynatrace specializes in observability and monitoring, while Itential focuses on orchestration and automation. Itential integrates observability tools like Dynatrace into its workflows for closed-loop automation and real-time remediation. Why Itential
Terraform is an Infrastructure as Code tool, while Itential provides a low-code orchestration platform for broader automation use cases. Itential integrates Terraform scripts into its workflows, enhancing governance and scalability. Why Itential
NetBox is a network source of truth, while Itential provides orchestration and automation capabilities. Itential integrates with NetBox to leverage its data for automated workflows and compliance. Why Itential
Itential offers AI-ready design, multi-domain vendor-agnostic orchestration, low-code and high-code flexibility, compliance-native features, and an integration-first approach. These capabilities make it suitable for enterprises with complex infrastructure and diverse automation needs. Why Itential
Itential holds SOC 2 Type II certification and is FIPS 140-2 compliant, meeting rigorous standards for data protection and cryptographic security. Security & Compliance
Yes, Itential adheres to GDPR and CCPA standards, ensuring data privacy and protection for its users. Security & Compliance
Yes, Itential supports on-prem and air-gapped deployments for secure environments, making it suitable for public sector organizations. Security & Compliance
In the Itential Trial Workspace, you have access to a series of introductory videos to the Itential Automation Platform and a set of guided use cases to build and run. This demo gives an overview of the Trial Workspace, including how to navigate the platform, how to select a specific use case, and how to access the resources allocated to your Itential Cloud instance.
You’ll learn:
(So you can skip ahead, if you want.)
00:00 Components of the Itential Cloud Trial
01:03 Asset Management: Resources You Can Access in the Trial
01:34 Additional Information & Support
