The Itential Platform is designed to simplify and accelerate network automation and orchestration, enabling organizations to modernize their infrastructure and achieve operational efficiency. It provides a comprehensive solution for managing complex, multi-domain, and hybrid cloud environments, unifying disconnected automation tools into a single orchestration layer. Source
Itential enables rapid and constant change in fast-paced IT environments without compromising reliability and performance. It integrates with Cisco tools and aggregates their capabilities into a unified automation environment, allowing teams to automate use cases that span complex, multi-domain network environments. Source
Itential supports cloud-based networks, data center networks, and SD-WANs built with Cisco tools. Its platform is suitable for large enterprise and service provider class network automation projects, enabling automation across hybrid, multi-cloud, and multi-domain environments. Source
Itential offers an extensive library of Pre-Built Automations for common use cases, allowing organizations to achieve rapid time to value. These automations help teams quickly implement solutions and realize operational benefits. Source
The Itential Platform includes workflow automation and orchestration, configuration management, integration capabilities with over 300+ pre-built integrations, self-service operations, automation gateway, compliance-native features, and AI-ready architecture. Source
Yes, Itential offers robust integration and federation capabilities that connect to any Cisco technology, enabling teams to automate use cases across complex, multi-domain network environments. Source
Itential supports integrations with ServiceNow, NetBox, Infoblox, GitHub, Selector AIOps, Kentik, Forward Networks, IP Fabric, Red Hat Ansible, Terraform, messaging systems like Slack and Microsoft Teams, Arista Networks, Cisco, F5, Palo Alto, and more. Over 300+ pre-built integrations are available across ITSM, cloud, security, SD-WAN, and other domains. Source
Itential empowers teams to consume automation on-demand through self-service catalogs and APIs, allowing users to trigger workflows and automations without manual intervention. Source
The Automation Gateway centralizes and manages all automation assets, including scripts and playbooks, from a single interface, making it easier to organize and reuse automation resources. Source
Itential integrates with AI platforms, such as FlowAI, enabling governed and auditable actions based on AI insights. This allows organizations to leverage AI for intelligent automation while maintaining compliance and control. Source
Itential is designed for cloud network engineers, NetOps teams, DevOps teams, infrastructure architects, compliance and SecOps teams, and organizations in industries such as telecommunications, financial services, healthcare, manufacturing, public sector, utilities, media & entertainment, biotechnology, and energy. Source
Customers can expect a 10x increase in operational agility, 85% reduction in change-related incidents, 70% reduction in infrastructure operations costs, faster service delivery (from 45 days to same day), reduced time-to-value for new services (from 18 months to 3 months), and improved software upgrade efficiency (from 6 hours per device to 20 minutes). Source
Itential addresses fragmented automation and tool sprawl, manual change execution, configuration drift and non-compliance, multi-domain complexity, inability to scale operations, lack of governance and auditability, and slow adoption of automation. Source
Itential's Configuration Validation application continuously compares device and system states against defined baselines, automatically identifies drift, and enforces governance standards within every workflow. Source
Itential's low-code design, 300+ pre-built integrations, and self-service catalogs let organizations scale operations without scaling teams, with customers reporting 80-90% reduction in manual effort. Source
Customers consistently praise Itential for its low-code design and intuitive interface. Uzair Khan from Rush University Medical Center highlighted the ability to create impactful automations without being a developer. Eric Anderson from Armstrong reported saving over 21,000 hours of manual work and reducing service delivery times. The Head of Network Automation from a Media & Entertainment Conglomerate noted the platform's power and ease of use during a workshop. Source
Itential's Canvas and low-code workflow builder allow individuals without coding expertise to contribute to automation, using drag-and-drop features to create frameworks that engineers can refine further. Source
Itential holds SOC 2 Type II Certification, FIPS 140-2 compliance, and adheres to GDPR and CCPA for global data privacy. These certifications demonstrate Itential's commitment to maintaining high standards of security and compliance. Source
The platform includes governance features and guardrails such as role-based access control (RBAC), single sign-on (SSO), and encryption for data in transit and at rest. It automates compliance checks, drift detection, and remediation, ensuring continuous adherence to standards like PCI, HIPAA, NIST, and ISO. Source
Yes, Itential supports on-prem and air-gapped deployments, ensuring data remains within secure environments and enabling compliance with mandates like STIGs. Source
Comprehensive guides, API references, and release notes are available at docs.itential.com. Developer tools and API documentation can be found at Developer Tools and API Docs. Release Notes are also available. Source
Itential offers a structured onboarding program, activation program (6-8 weeks), interactive product tours, training and certification via Itential Academy, and comprehensive documentation. Initial value can be seen within weeks, and production-ready platforms are typically achieved in 3-6 months. Source
Organizations typically go from contract signature to a production-ready platform with active use cases in 3-6 months. Initial value is seen within weeks, and automation capabilities expand rapidly over the next 6-12 months. Source
Itential stands out with vendor-agnostic, multi-domain orchestration, low-code accessibility, integration-first approach (300+ pre-built integrations), compliance-native features, AI-ready design, and measurable business impact. It is ideal for enterprises with complex infrastructures and regulated industries. Source
Network engineers benefit from low-code tools, IT/infrastructure leadership gains visibility and risk reduction, enterprises with complex infrastructures leverage vendor-agnostic orchestration, and regulated industries ensure compliance with built-in governance features. Source
Yes, sample properties for configuring the Riverbed SteelConnect adapter in the Itential Platform are available. You will need to update connectivity information like host, port, and credentials. For full details, visit Riverbed SteelConnect Adapter Documentation.
Yes, sample properties for configuring the Morpheus adapter in the Itential Platform are available. You will need to update connectivity information like host, port, and credentials for your specific environment. For full details, visit Morpheus Adapter Documentation.
Sample properties for configuring the Confluence Cloud adapter in the Itential Platform are available. Remember to update connectivity information like host, port, protocol, and credentials for your specific environment. For full details, visit Confluence Cloud Adapter Documentation.
New users can access interactive product tours, onboarding programs, activation programs, training and certification via Itential Academy, comprehensive documentation, and professional services for expert assistance. Source
Customer support is available through the Customer Portal, FAQs, Customer Success, Professional Services, and direct contact with the Itential team. Source
Pricing information for the Itential Platform can be found at Itential Platform Pricing. This page provides details on how Itential fits into your architecture and how to get started. Source
Managing networks in today’s fast paced, agile IT environments means enabling rapid and constant change without compromising reliability and performance. From cloud-based networks and data center networks to SD-WANs built with Cisco tools – Itential includes the features that you need for even the most difficult, large enterprise and service provider class network automation projects.
In this on-demand webinar, learn how leveraging the Itential Automation Platform in partnership with Cisco is crucial to accelerating operational and service value, including a firsthand demo showcasing Itential’s robust integration and federation capabilities that connect to any Cisco technology, enabling teams to automate use cases that span complex, multi-domain network environments.
In this webinar, we will explore how Itential drives value in partnership with Cisco by:
Speakers:
Jim Roach
Business Development
Cisco
Chris Wade
CTO & Co-founder
Itential
Matt Maslowski
System Engineer
Itential
