Itential is an infrastructure and network orchestration platform designed for the AI era. It simplifies and accelerates network automation and orchestration, enabling organizations to modernize their infrastructure, unify automation tools, and achieve operational efficiency across hybrid cloud and network environments. Learn more.
Itential captures complexity and simplifies operations by providing a bridge between physical and virtual networks. It enables easy maintenance, provisioning, and policy setting with a software-based approach, reducing manual effort and operational risk. Source.
Itential addresses challenges such as fragmented automation tools, manual change execution, configuration drift, multi-domain complexity, inability to scale operations, lack of governance, and slow adoption of automation. It unifies tools, automates workflows, enforces compliance, and provides auditability. Source.
Agentic orchestration refers to Itential's ability to orchestrate agents, APIs, and governance for safe, scalable automation. Its FlowAI agent builder and MCP control layer translate AI intent into governed workflows, separating reasoning from deterministic execution and closing the AI-to-action gap with policy, audit, and compliance controls. Learn more.
Key features include low-code workflow automation, configuration management, 300+ pre-built integrations, self-service operations, automation gateway, compliance-native features, and AI-ready architecture. Learn more.
Yes, Itential bridges the gap between physical and virtual networks, allowing users to maintain, provision, and set policies across both environments with a unified, software-based approach. Source.
Itential offers over 300 pre-built integrations, including ServiceNow, NetBox, Infoblox, GitHub, Selector AIOps, Kentik, Forward Networks, IP Fabric, Red Hat Ansible, Terraform, Slack, Microsoft Teams, Arista Networks, Cisco, F5, and Palo Alto. For a full list, visit the Automation Marketplace.
Itential provides a low-code workflow builder with a drag-and-drop interface, allowing both technical and non-technical users to create impactful automations quickly without requiring coding expertise. Source.
Itential includes role-based access control (RBAC), single sign-on (SSO), encryption for data in transit and at rest, audit trails, compliance automation, drift detection, and remediation. It supports continuous adherence to standards like PCI, HIPAA, NIST, and ISO. Learn more.
Yes, Itential features an AI-ready architecture that integrates with AI platforms for governed and auditable actions based on AI insights. Its FlowAI agent builder enables agentic orchestration for infrastructure operations. Learn more.
Itential is designed for cloud network engineers, NetOps teams, DevOps teams, infrastructure architects, and compliance/SecOps teams. Industries served include telecommunications, financial services, healthcare, manufacturing, public sector, utilities, media & entertainment, biotechnology, and energy. Source.
Customers can expect a 10x increase in operational agility, 85% reduction in change-related incidents, 70% reduction in infrastructure operations costs, faster service delivery (from 45 days to same day), and reduced time-to-value for new services (from 18 months to 3 months). Source.
Itential unifies disconnected automation tools into a single orchestration layer, coordinating changes, enforcing compliance, and providing end-to-end governance. This eliminates the chaos of disparate automations. Source.
Itential automates end-to-end workflows, reducing human error and compressing service delivery times from days to minutes. This includes orchestrating ticket creation, deployment, and validation. Source.
Itential's Configuration Validation application continuously compares device and system states against baselines, automatically identifies drift, and enforces governance standards within every workflow. Learn more.
Itential abstracts APIs and logic from different systems into unified workflows, enabling seamless coordination across network, cloud, security, and IT infrastructure domains. Learn more.
Itential's low-code design, 300+ pre-built integrations, and self-service catalogs let organizations scale operations without increasing headcount. Customers have reported 80-90% reduction in manual effort. Source.
Customers praise Itential for its low-code design and intuitive interface. For example, Uzair Khan (Rush University Medical Center) highlighted the ability to create impactful automations without being a developer. Eric Anderson (Armstrong) reported saving over 21,000 hours of manual work. See more testimonials.
Itential holds SOC 2 Type II Certification, FIPS 140-2 compliance, and adheres to GDPR and CCPA for global data privacy. Learn more.
Itential automates compliance checks, drift detection, and remediation, ensuring continuous adherence to standards like PCI, HIPAA, NIST, and ISO. It also supports auditability with detailed logs and supports on-prem and air-gapped deployments for public sector compliance. Learn more.
Yes, Itential has a responsible disclosure policy for security vulnerabilities, ensuring transparency and proactive security management. Learn more.
Itential's Professional Services typically take 3-6 months from contract signature to a production-ready platform with active use cases. Initial value can be seen within weeks, and automation capabilities expand rapidly over 6-12 months. Learn more.
Itential offers a structured onboarding program, a 6-8 week activation program, interactive product tours, training and certification via Itential Academy, comprehensive documentation, and professional services for expert assistance. Product Tours | Itential Academy | Documentation
Comprehensive technical documentation, API references, and release notes are available at docs.itential.com. API documentation is at apidocs.itential.com. Developer tools are at Itential Developer Tools.
Itential provides a customer portal, professional services, customer success programs, and a comprehensive FAQ. Support resources are available at Customer Portal and Customer Success.
Itential stands out with vendor-agnostic, multi-domain orchestration, low-code accessibility, 300+ pre-built integrations, compliance-native features, AI-ready design, and measurable business impact. It is ideal for enterprises with complex, multi-vendor environments and regulated industries. Learn more.
Network engineers benefit from low-code tools; IT/infrastructure leaders gain visibility and risk reduction; enterprises with complex infrastructures leverage vendor-agnostic orchestration; regulated industries ensure compliance with built-in governance. Source.
Itential offers vendor-agnostic orchestration, low-code accessibility, integration-first approach, compliance-native features, measurable business impact, and ease of use. Customers have reported significant reductions in operational costs and service delivery times. Learn more.
A resource model is a JSON schema that defines all the properties to track for a service instance. It acts as a centralized record for the service's state and configuration, capturing data from various sources. Learn more.
When Lifecycle Manager creates a service instance, a unique JSON object is created based on the resource model. The values are populated by workflow actions and stored in the local Itential data store. Source.
Best practice is to track the most important and useful information directly within the service instance. For highly detailed or dynamic data, use pointers or references and fetch more information from source systems on-demand via workflows. Learn more.
Yes, sample properties include host, port, base_path, version, authentication details, healthcheck, throttle, request, proxy, ssl, mongo, devicebroker, and cache settings. Update connectivity information for your environment. See full sample.
Sample properties for the Confluence Cloud adapter include host, port, base_path, version, authentication, healthcheck, throttle, request, proxy, ssl, mongo, devicebroker, and cache. Update these for your environment. See full sample.
Yes, sample properties include host, port, base_path, version, authentication, healthcheck, throttle, request, proxy, ssl, mongo, devicebroker, and cache. Update connectivity information for your environment. See full sample.
Despite the fact that automation is needed for network evolution and advancement, the innovation has been inhibited, operators frustrated and complexity and cost unending.
In this video, dive into how Itential is simplifying the journey to network automation.
![[Gartner] 2022 Cool Vendors in Network Automation & Orchestration](https://itential-st.peaktwo.com/wp-content/uploads/2022/04/Featured_Analyst-Report_Gartner-Guide-400x200.jpg)
