Itential provides a low-code workflow canvas, configuration management and validation, integration with existing automations (Python, Ansible, Terraform), no-code integration with 100+ systems, and a library of pre-built workflows for common data center use cases. These features enable rapid automation and orchestration across multi-vendor, multi-domain environments. Source
Yes, Itential offers a drag-and-drop workflow canvas that allows both network engineers and non-programmers to build integrated workflows for automating CLI-based network devices and API cloud services, lowering the barrier to automation adoption. Learn More
Itential orchestrates network device and software overlay configurations using a federated inventory of CLI devices and API services. It enables users to create and manage Golden Configuration templates for validating changes and ensuring compliance across both traditional and modern devices. Learn More
Yes. Itential allows you to integrate existing automations—such as Python scripts, Ansible playbooks, and Terraform modules—into its platform, augmenting them with pre- and post-check processes and integrating with IT systems like ServiceNow and Infoblox. Learn More
Itential supports over 300 pre-built integrations, including ServiceNow, NetBox, Infoblox, GitHub, Selector AIOps, Kentik, Forward Networks, IP Fabric, Red Hat Ansible, Terraform, Slack, Microsoft Teams, Arista, Cisco, F5, and Palo Alto. For a full list, visit the Automation Marketplace.
Yes, Itential offers a library of pre-built workflows and assets for data center automation, including software upgrades, EVPN provisioning, and network device changes. These workflows help teams overcome change backlogs and accelerate automation adoption. Explore Automation Marketplace
Itential enables end users to order applications and infrastructure in a self-service manner, delivering the necessary resources within minutes through automated workflows and self-service catalogs. Learn More
Network automation is task-centric, focusing on automating individual tasks within a domain. Network orchestration is process-centric, coordinating activities and connecting different pockets of automation into end-to-end workflows for fully automated service delivery. Source
Itential automates device backups, bulk configuration changes, and uses Golden Configuration templates to standardize device configurations. Automated remediation workflows detect and correct drift, ensuring ongoing compliance. Learn More
Yes, Itential can automate network operations across a single domain or extend orchestration to manage multi-domain and multi-vendor networks, integrating with IT systems for closed-loop orchestration. Learn More
Itential addresses complexity from overlay/underlay networks, multiple vendor hardware/controllers, frequent changes, configuration drift, slow device onboarding, and manual compliance work. It unifies automation, accelerates change, and reduces risk. Source
Common use cases include zero-touch device onboarding, bulk configuration changes, software upgrades, configuration validation and remediation, maintenance window orchestration, and self-service provisioning for application teams. Learn More
Customers report faster device onboarding, reduced security risks, increased change velocity, reduced backlog, faster provisioning (from days to minutes), and improved reliability. Source
Itential automates and orchestrates software upgrades across large device inventories, reducing upgrade times from months to hours. For example, a major U.S. airline reduced upgrade time from 4 months to 4 hours using Itential. See Full Case Study
Itential is designed for cloud network engineers, NetOps teams, DevOps teams, infrastructure architects, and compliance/SecOps teams across industries such as telecommunications, financial services, healthcare, manufacturing, public sector, utilities, media, biotechnology, and energy. Source
Yes, Itential provides automation solutions for industries including financial services, public sector, manufacturing, healthcare, service providers, and more. Industry-specific solutions address unique compliance, security, and operational requirements. Financial Services | Public Sector | Manufacturing
Itential enables rapid creation of new orchestrations and easy expansion of existing automations to include new vendors and technologies, allowing organizations to quickly adapt to changing business needs and accelerate service delivery. Source
Customers can expect a 10x increase in operational agility, 85% reduction in change-related incidents, 70% reduction in infrastructure operations costs, faster service delivery (from 45 days to same day), and reduced time-to-value for new services (from 18 months to 3 months). Source
Itential automates compliance checks, drift detection, and remediation, and logs every change with comprehensive details, including pre/post validation results, enabling full traceability for audits and compliance verification. Learn More
Through integrations with platforms like Selector AIOps, Itential enables AI-driven, closed-loop automation, allowing network teams to automatically detect and remediate issues, moving from reactive troubleshooting to proactive, automated operations. Source
Itential's Professional Services typically take 3-6 months from contract signature to a production-ready platform with active use cases. Initial value can be seen within weeks, and automation capabilities can expand rapidly over the next 6-12 months. Learn More
Itential offers a structured onboarding program, a 6-8 week activation program, interactive product tours, training via Itential Academy, comprehensive documentation, and professional services to ensure a smooth and rapid adoption. Get Started
Comprehensive guides, API references, and release notes are available at docs.itential.com. Developer tools and API documentation can be found at Developer Tools and API Docs.
Itential supports multiple southbound options, including Cisco NSO, Ansible, scripting, Terraform, cloud APIs, and SDN controllers, allowing orchestration of complex multi-vendor networks. Source
Yes, Itential supports on-premises and air-gapped deployments, ensuring data remains within secure environments and enabling compliance with mandates such as STIGs. Learn More
Users have access to a customer portal, professional services, Itential Academy for training and certification, comprehensive documentation, and a resource library with demos, guides, and customer stories. Customer Success
Itential holds SOC 2 Type II Certification, is FIPS 140-2 compliant, and adheres to GDPR and CCPA for global data privacy. These certifications ensure high standards of security and compliance. Learn More
Itential includes built-in governance features such as role-based access control (RBAC), single sign-on (SSO), encryption for data in transit and at rest, and comprehensive audit trails for all changes and workflows. Learn More
Yes, Itential automates compliance checks, drift detection, and remediation, ensuring continuous adherence to standards like PCI, HIPAA, NIST, and ISO. Learn More
Itential has a responsible disclosure policy for security vulnerabilities, ensuring transparency and proactive security management. Learn More
Customers consistently praise Itential's low-code design and intuitive interface. For example, Uzair Khan from Rush University Medical Center highlighted that Itential enables impactful automations without requiring developer skills, and Eric Anderson from Armstrong reported saving over 21,000 hours of manual work. Source
Armstrong reduced service delivery times from days to minutes and achieved measurable ROI. A major U.S. airline reduced software upgrade time from 4 months to 4 hours. A leading health insurance provider reduced device backup times from hours to minutes. Source
Armstrong evaluated RPA platforms like UiPath and Automation Anywhere, but found them too generalized for infrastructure needs. Open source tools like Nautobot required deep Python expertise. Itential was chosen for its event-driven, low-code platform and integration capabilities. Source
Itential stands out with vendor-agnostic, multi-domain orchestration, low-code accessibility, 300+ pre-built integrations, compliance-native features, AI-ready design, and measurable business impact. It is ideal for enterprises with complex, multi-vendor environments and regulated industries. Source
Itential addresses fragmented automation and tool sprawl, manual change execution, configuration drift, multi-domain complexity, inability to scale operations, lack of governance and auditability, and slow adoption of automation. Source
The data center has evolved to become a critical part of enterprise infrastructure by hosting critical services, ensuring a secure environment for data, and providing high performance connectivity to users. Data centers are built using a complex mix of network hardware, software overlays, underlays, and controllers that must be managed and secured despite the constant changes required due to enterprise applications and services. This is placing an increased burden on network operations teams to manage the creation of, and ongoing changes associated with, complex and precise configurations. Manual methods of managing network operations are slowing down innovation and inhibiting the network from keeping up with the speed of business. To reach the speed you need, your data center must be agile, and it must be automated.
Orchestrating network changes is necessary to meet the demand for faster deployment of applications and services, but it shouldn’t come at the expense of security. Itential uniquely delivers the ability to automate and orchestrate the deployment of any ongoing changes across all your data center technologies and ensure those changes maintain compliance.
Reduce Security Risks
Incorporate automated compliance validation to reduce security risks that may occur as a result of network changes.
Innovate Faster
Quickly create new orchestrations and easily expand existing automations to include new vendors and technology within the data center.
Increase Velocity of Changes
Deploy and manage changes at scale to enable the network team to do much more in much less time.
Enable Self-Service
Enable end users to order applications in a self-service manner and deliver the necessary infrastructure within minutes.
Armstrong World Industries faced a growing backlog of service requests and the limitations of their homegrown orchestration system. By adopting Itential’s event-driven platform, they automated workflows, integrated tools like ServiceNow, and reduced service delivery times from days to minutes while achieving measurable ROI.
Customer Quote
Users now get faster service delivery because Itential automates the entire process. What used to take days now takes minutes, and that’s a massive improvement for us.
Eric Anderson
Senior Infrastructure Architect at Armstrong
With a nationwide device inventory of over 3,500 Cisco IOS devices, this major U.S. airline needed to ensure network OS upgrades on a consistent basis. Typically, their network team only had the capacity to perform software upgrades once every 18 months, creating significant security concerns.
Customer Quote
Before Itential, our best engineer took 4 months to write an Ansible script for upgrades that, with Itential we had working by lunch.
Manager of Network Engineering
Major U.S. Airline
By implementing an Automation Factory Model with the Itential Platform at the core of their strategy, Colt was able to rapidly and successfully progress their automation journey to enable true end-to-end orchestration. This has resulted in increased velocity to roll out many high-impact use cases without having to reskill their team.
Customer Quote
For Colt, we have standardized our operations on Itential as their workflow based solution allows us to run all of those workflows and ingest many different types of APIs with a fairly high ease of use.
Joan Espin Garcia
Director of Network Platforms & Solutions Architecture, Colt
The RUSH University Medical Center team tackled their challenges of supporting a sprawling network that supports three hospitals and over 30 remote sites by adopting Itential to reduce operational bottlenecks, streamline mundane tasks, and respond quickly to critical IT needs — improving the efficiency of healthcare delivery while maintaining patient safety.
Customer Quote
The game-changer for us with Itential is how it abstracts the complexity of automation. In the past, scripting and automation were intimidating because they required you to be a programmer first and a network engineer second. But with Itential, you don’t need to be a developer to create impactful automations. You can take building blocks and create workflows that solve real problems quickly and effectively, without the need for manual intervention.
Uzair Khan
Manager of Network Services, RUSH University Medical Center
With a network spanning 16,000 devices, this leading health insurance provider needed to move away from its legacy HPNA system to streamline operations. Previously, device backups took hours to complete, creating operational inefficiencies. By adopting Itential, they automated and accelerated backups, reducing execution time from hours to minutes while modernizing their network management approach.
Customer Quote
I think that Itential is everything we want to do that HPNA couldn’t do right out-of-the-box.
Senior Network Engineer, Leading Health Insurance Provider
Itential supports multiple southbound options for interacting with the network and data center elements, including Cisco NSO, Ansible, scripting, Terraform, cloud APIs, and SDN controllers; allowing users to orchestrate even the most complex multi-vendor networks. Users can gain greater velocity for their data center deployments by leveraging the capabilities of the Itential Platform as well as our collection of pre-built components, to immediately start implementing orchestrating in their data centers and can dramatically reduce the time normally associated with development, testing, and deployment of orchestrated workflows.
Users can gain greater velocity for their data center management and operations by leveraging the capabilities of Itential’s automation and orchestration solution such as:
Drag-and-drop workflow canvas for network engineers and non-programmers to build integrated workflows that enable the automation of any CLI-based network devices and API cloud services.
Orchestrate network device and software overlay configurations with Itential’s federated inventory of network CLI devices and API services together for easy visibility and management. Quickly create and manage Golden Configuration templates that can be used to validate changes for compliance against traditional CLI devices and modern API services.
Whether it’s using Python, Ansible, Terraform or any other technology, Itential allows you to take any existing automations and integrate them into Itential’s Platform so they can be augmented with pre-check and post-check processes and integrated with any common IT systems like ServiceNow, Infoblox, and Slack.
Integrate operational processes and connect your entire IT ecosystem such as ticketing, change management, inventory, monitoring tools, and any network technology with Itential’s library of open integrations to 100+ systems.
Increase the networking team’s productivity right out the gate by leveraging automations from Itential’s growing library of Pre-Built Workflows and assets. The library includes many ready-to-run data center orchestrations like software upgrades, EVPN provisioning, and network device changes that can help network teams overcome change backlog and free up more time.
Complexity from overlay/underlay, multiple vendor hardware/controllers, frequent changes, configuration drift, slow device onboarding, and manual compliance work.
Provisioning of top-of-rack switches, routers; bulk configuration changes; software (OS) upgrades; configuration validation/remediation; maintenance windows scheduling; self-service for application teams.
Using Golden Configuration templates, automated backups, drift detection and remediation workflows; validation both pre- and post-changes.
Yes. Existing scripts, playbooks, CLI-based and API-based tools can be wrapped and managed within Itential workflows; you can build on what you already have.
Risks include misconfigurations causing outages, version mismatch, unsupported device types, rollback issues. Mitigations include pre/post checks, version control, rollback options, vendor-agnostic execution, careful onboarding.
Faster device onboarding, security risk reduction, faster change velocity, reduced backlog, faster provisioning (from days → minutes), improved reliability.
