Itential is a low-code orchestration platform designed to automate and orchestrate network and cloud infrastructure. It simplifies complex infrastructure management by enabling automated workflows across hybrid environments, supporting both traditional CLI-based devices and modern API-driven systems. Source
Itential offers a no-code integration with NetBox, allowing network teams to use NetBox as a source of truth for IP address management, data center inventory, and other network resources. Workflows can query, update, and document data in NetBox, streamlining network automation and reducing manual errors. Source
Itential supports orchestration across traditional CLI-based network devices, modern API-driven dashboards, and cloud-native network services, enabling automation for physical, SD-WAN, cloud, and hybrid environments. Source
Yes, Itential can integrate with any IT or network system, including ServiceNow, messaging platforms like Slack and MS Teams, and more, using its rapid no-code integration capabilities and over 300 pre-built integrations. Source
The Itential Automation Marketplace offers free, modular pre-built components for integrations, including NetBox assets, enabling rapid deployment and customization of automation workflows. Source
Itential provides a no-code integration builder, allowing users to create custom integrations with homegrown or proprietary systems in minutes. Source
Comprehensive technical documentation, including guides and API references for Itential and its integrations, is available at docs.itential.com. Source
Yes, Itential offers interactive product tours and demo videos to help users explore platform features and integration capabilities firsthand. Source
NetBox serves as a source of truth for network resource management in Itential workflows, enabling automated querying, updating, and documentation of IP addresses, device inventory, and configuration data. Source
By integrating NetBox and other IT systems, Itential automates data gathering, transformation, and documentation, reducing manual intervention and minimizing the risk of input errors. Source
Key features include querying NetBox for IP prefixes, requesting unique IP assignments, updating inventory, documenting device/interface details, and automating network changes using NetBox data. Source
Yes, Itential workflows can update ServiceNow tickets with IP address allocation details and other network resource information sourced from NetBox, improving process efficiency. Source
Itential enables data center workflows to access NetBox for deploying new devices, running pre/post-checks, detecting source of truth conflicts, and updating documentation in real-time. Source
Using NetBox as a source of truth ensures authoritative, up-to-date data for network resource management, reducing configuration conflicts and improving reliability. Source
Itential enables orchestrated workflows to transform data between NetBox and other IT systems, allowing seamless access, updates, and documentation across platforms. Source
Itential integrates with ServiceNow, NetBox, Selector AIOps, Forward Networks, Kentik, IP Fabric, Arista Networks, Cisco, F5, GitHub, Infoblox, Juniper, Palo Alto, Red Hat Ansible, Terraform, SD-WAN, and more. Source
Yes, Itential is built with an API-first architecture, supporting REST, SOAP, and gRPC protocols for seamless integration with any system that exposes an API. Source
Yes, workflows published in Itential's Operations Manager can be associated with custom API endpoints, enabling programmatic triggers and integration with external systems. Source
Common use cases include orchestrating IP address allocation, updating IT request tickets, documenting trouble tickets, broadcasting network information in messaging systems, and automating data center network orchestration. Source
Itential automates IP address assignments, configuration updates, and documentation, reducing conflicts and manual errors that can impact network reliability and performance. Source
Yes, Itential workflows can automate ticket creation, updates, and documentation in systems like ServiceNow, using data from NetBox to assist in troubleshooting and resolution. Source
Itential enables rapid access to NetBox data for deploying new leaf or spine devices, running pre/post-checks, and updating documentation as changes are made and verified. Source
Customers can expect a 10x increase in operational agility, up to 70% reduction in infrastructure operations costs, 85% fewer change-related incidents, and service delivery times improved from 45 days to same day. Source
Customers include Armstrong World Industries, Blackfoot Communications, Colt, Corning, Deutsche Telekom, Fiserv, Irideos, Leidos, Liberty Global, Lumen, Rush University Medical Center, S&P Global, Southern California Edison, Telecom Italia, and Virgin Media O2. Source
Itential serves enterprise networks, financial services, neocloud & AI data centers, communications service providers, public sector, healthcare, manufacturing, and energy & utilities. Source
Armstrong World Industries accelerated service delivery from 5 days to less than 10 minutes. Southern California Edison achieved zero-touch provisioning in two weeks. Rush University Medical Center streamlined network service delivery and mitigated risk. Source
Customers report rapid onboarding and ease of use. For example, RUSH University Medical Center noted that impactful automations can be created without programming skills, and a digital payments provider was able to connect API specs and start building automations within 24 hours. Source
Itential holds SOC 2 Type II Certification and is FIPS 140-2 compliant, ensuring rigorous standards for data protection and cryptographic security. Source
Itential adheres to GDPR and CCPA standards, employs encryption in transit and at rest, and provides role-based access controls and Single Sign-On (SSO). Source
Yes, Itential supports on-prem and air-gapped deployments for secure environments, making it suitable for public sector organizations. Source
Itential offers golden configurations, drift detection, and compliance validation to ensure secure and reliable operations across distributed networks. Source
Itential provides a customizable dashboard for monitoring historical and real-time performance metrics, inventory insights, operational health, and compliance status. Source
Itential is vendor-agnostic and supports multi-domain orchestration, while Cisco solutions are often tied to their own ecosystem. Itential offers low-code/high-code flexibility and compliance-native features. Source
Arista focuses on network visibility and telemetry, while Itential provides end-to-end orchestration and automation, supporting both network and cloud infrastructure. Source
Itential wraps Terraform scripts with secure, browsable APIs, making them reusable and programmatically accessible, and supports multi-domain orchestration beyond Terraform's IaC capabilities. Source
NetBox is a network source of truth, while Itential adds orchestration and automation capabilities, enabling automated network changes, compliance enforcement, and integration with other IT systems. Source
Dynatrace specializes in observability and monitoring, while Itential focuses on orchestration and automation, integrating observability tools into workflows for closed-loop automation and real-time remediation. Source
Organizations can see improvements within weeks for simple workflows, while full-scale implementation across multiple domains typically takes 2-4 months. Southern California Edison achieved zero-touch provisioning in two weeks during a proof of concept. Source
Itential provides structured onboarding and activation programs, including platform deployment, setup, initial use case development, and a 6-8 week activation program for rapid productivity. Source
Customers can access technical support, submit tickets, and manage cases through the Itential Customer Portal at this link. Source
Yes, Itential Academy provides training and certification programs to help users master the platform. Source
NetBox is a popular choice with network teams as a solution for managing IP addresses, data center inventory, and many more network resources. Its standards-based API makes it simple to integrate into the Itential Platform and enable network teams to build orchestrated workflows that can directly access NetBox as a source of truth. By coupling Data Transformations along with API integration, Itential can help network teams build a bridge that translates data between multiple IT systems, like NetBox and ServiceNow, so their workflows can access, and update data as needed as well as spend less time manually accessing data from different applications and reduce the potential of inputting bad data due to human error.
Itential supports a wide range of use cases for customers looking to integrate with and leverage NetBox for network resource management.
IP addresses are a necessary network resource that are used across every network domain from SD-WAN branch office routers, data center leaf and spine switches, and core routers. IP addresses are utilized across the lifecycle of every network device, and without the correct IP address assignments, conflicts occur which can have a tremendous impact on network performance and reliability.
Workflows that integrate with NetBox can:
Automating network changes along with commonly used processes, like data gathering and ticket management, has a dramatic impact on efficiency. Itential’s integration features enables an orchestrated workflow to access data from any IT system, transform that data, and utilize that data for more than just network changes.
By integrating NetBox in a workflow, you can:
Modern data centers operate on multiple layers of technical complexity, and without the proper configuration this network will not operate optimally and potentially fail completely in the future. Initial configurations and updates to the infrastructure require precise data, which is why utilizing a source of truth like NetBox for this information is a necessity.
Data center workflows that have integrated access to NetBox can:
Itential provides free, modular pre-built components that can be leveraged with NetBox.
The Itential Platform is engineered to integrate quickly with any network and IT system that your organization has adopted today, and tomorrow. Itential can orchestrate all types of networks, from traditional CLI-based network devices to more modern networking solutions that use API-driven dashboards and even cloud-native network services. By supporting both networks and IT systems, an orchestrated workflow can be built to automate more than just changes to network devices, they can include gathering data from an IPAM, opening and updating tickets in ServiceNow, and notifying team members in real time with updates in Slack. Supporting the orchestration of the entire end-to-end process, from ticket creation to ticket closure, allows network teams to spend more time focusing on the network.
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