Frequently Asked Questions
Product Overview & Use Cases
What is the Ansible Port Turn Up Pre-Built for Cisco IOS devices?
The Ansible Port Turn Up Pre-Built is a workflow automation package designed to automate the process of enabling ports on Cisco routers running IOS software. It leverages Itential Automation Gateway (IAG) as the network orchestrator and includes customizable pre- and post-checks, as well as templates for deployment and validation. Source
Which vendor and product is the Ansible Port Turn Up Pre-Built designed for?
This Pre-Built automation is specifically designed for Cisco Systems hardware running the IOS software. Source
What are the main components included in the Ansible Port Turn Up Pre-Built?
The Pre-Built consists of several workflows and command templates: Automation Catalog (IAP Artifacts Port Turn Up Ansible), WorkFlow (IAP Artifacts Port Turn Up Ansible), WorkFlow (IAP Artifacts Port Turn Up Ansible Deployment), Command Template (IAP-Artifacts Port Turn Up Post-Check), and Command Template (IAP-Artifacts Port Turn Up Pre-Check). Source
What use cases does the Ansible Port Turn Up Pre-Built address?
This Pre-Built is intended for automating the process of turning up ports on Cisco IOS routers, including pre- and post-validation, and can be adapted for high-volume, repetitive tasks such as device upgrades and service provisioning. Source
How does the Ansible Port Turn Up Pre-Built help engineers and network teams?
It provides ready-to-use workflows and templates, reducing the need to build automations from scratch. This saves time and effort for common tasks like port turn-up, device execution, and service provisioning. Source
What are the responsibilities of users when deploying the Ansible Port Turn Up Pre-Built?
Users are responsible for customizing the included pre- and post-check logic to fit their environment and for implementing the routing of network traffic, as the Pre-Built only indicates where failover and restore actions should occur. Source
How do I install the Ansible Port Turn Up Pre-Built?
You can install the Pre-Built from within App-Admin_Essential by searching for the desired Pre-Built and clicking install. Alternatively, you can clone the repository and use npm pack to create a tarball for offline installation via App-Artifacts. Refer to the documentation for further details. Source
Are there any prerequisites for installing the Ansible Port Turn Up Pre-Built?
You must be running a supported version of the Itential Automation Platform (IAP) as listed in the requirements section. Source
Where can I find the technical documentation for the Ansible Port Turn Up Pre-Built?
Technical documentation is available on the official Itential documentation site and the repository linked on the product page. docs.itential.com
Is the Ansible Port Turn Up Pre-Built open source?
Yes, you can view and clone the repository for the Pre-Built automation at GitLab.
What is the role of Itential Automation Gateway (IAG) in this Pre-Built?
IAG acts as the network orchestrator, executing the workflows and command templates included in the Pre-Built for Cisco IOS port turn-up. Source
Can I customize the pre- and post-checks in the Ansible Port Turn Up Pre-Built?
Yes, the included pre- and post-check logic should be customized to suit the needs of your target device and environment. Source
Does the Pre-Built handle routing network traffic automatically?
No, the Pre-Built indicates where failover and restore actions should occur, but you must provide the implementation for routing network traffic. Source
What is the project type for the Ansible Port Turn Up Pre-Built?
The project type is a Workflow Project, designed for orchestrating network automation tasks on Cisco IOS devices. Source
Where can I get support for the Ansible Port Turn Up Pre-Built?
Support is available through the Itential Customer Portal and documentation. Customer Portal
Is there a way to test the Ansible Port Turn Up Pre-Built before deploying in production?
You can deploy and test the Pre-Built in a development or lab environment before moving to production, following your organization's change management practices. Source
How can I contribute to the Ansible Port Turn Up Pre-Built?
You can contribute by forking the repository on GitLab, making your changes, and submitting a merge request. GitLab
What is the Automation Marketplace and how does it relate to this Pre-Built?
The Automation Marketplace is Itential's ecosystem for pre-built, reusable automations, including the Ansible Port Turn Up Pre-Built. It provides access to hundreds of workflows for various platforms and use cases. Marketplace
What are the benefits of using pre-built automations from Itential?
Pre-built automations save time, reduce manual effort, and accelerate adoption by providing ready-to-use solutions for common network tasks. They are especially valuable for high-volume, repetitive processes like device upgrades and compliance checks. Source
Features & Capabilities
What features does the Itential platform offer for network automation?
Itential offers workflow automation and orchestration, configuration management, over 300 pre-built integrations, self-service operations, an automation gateway, compliance-native features, and AI-ready architecture. Source
Does Itential support integration with other IT and network tools?
Yes, Itential supports over 300 pre-built integrations with tools such as ServiceNow, NetBox, Infoblox, GitHub, Selector AIOps, Kentik, Forward Networks, IP Fabric, Red Hat Ansible, Terraform, Slack, Microsoft Teams, Arista Networks, Cisco, F5, and Palo Alto. Full List
How does Itential help with compliance and auditability?
Itential includes compliance-native features such as golden configurations, drift detection, compliance validation, and audit trails. Every orchestration execution is logged for full traceability. Source
What technical documentation is available for Itential products?
Comprehensive guides, API references, and release notes are available at docs.itential.com, with additional developer tools and API documentation at apidocs.itential.com.
How does Itential support self-service automation?
Itential enables teams to consume automation on-demand through self-service catalogs and APIs, making automation accessible to a broader range of users. Source
What is the Automation Gateway in Itential?
The Automation Gateway centralizes and manages all automation assets, including scripts and playbooks, from a single interface. Source
How does Itential enable AI-driven automation?
Itential integrates with AI platforms for governed and auditable actions based on AI insights, supporting agentic orchestration and adaptive intelligence in infrastructure operations. Learn more about FlowAI
What security and compliance certifications does Itential have?
Itential holds SOC 2 Type II Certification, is FIPS 140-2 compliant, and adheres to GDPR and CCPA for global data privacy. Source
How does Itential ensure auditability and governance?
Every change is logged with comprehensive details, including pre/post validation results, enabling full traceability for audits and compliance verification. Source
Implementation & Support
How long does it take to implement Itential solutions?
Itential's Professional Services typically enable customers to go from contract signature to a production-ready platform with active use cases in 3-6 months, with initial value seen within weeks. Source
What onboarding resources are available for new Itential users?
Itential offers a structured onboarding program, a 6-8 week activation program, interactive product tours, training and certification through Itential Academy, and comprehensive documentation. Itential Academy
How easy is it to get started with Itential?
Itential provides interactive product tours, onboarding and activation programs, and extensive documentation to ensure a smooth start and rapid time to value. Product Tours
What support options are available for Itential customers?
Support is available via the Customer Portal, professional services, and comprehensive online documentation. Customer Portal
Is training available for Itential products?
Yes, training and certification programs are available through Itential Academy. Itential Academy
Where can I find release notes for Itential products?
Release notes are available at docs.itential.com/itential-cloud/docs/release-announcements.
How can I access developer tools for Itential?
Developer tools are available at Itential's developer tools page.
How do I contact Itential for sales or demo requests?
You can request a demo or contact sales via the website at Contact Us.
Business Value & Customer Success
What business impact can I expect from using Itential's automation solutions?
Customers have reported a 10x increase in operational agility, 85% reduction in change-related incidents, 70% reduction in infrastructure operations costs, and service delivery times improved from 45 days to the same day. Source
What feedback have customers given about the ease of use of Itential products?
Customers praise Itential for its low-code design and intuitive interface, enabling both technical and non-technical users to create impactful automations quickly. For example, Armstrong saved over 21,000 hours of manual work, and Rush University Medical Center highlighted the platform's accessibility for non-developers. Source
Who can benefit from using Itential's automation solutions?
Itential is designed for cloud network engineers, NetOps teams, DevOps teams, infrastructure architects, and compliance/SecOps teams across industries such as telecommunications, financial services, healthcare, manufacturing, public sector, utilities, media & entertainment, biotechnology, and energy. Source
What pain points does Itential address for network and IT teams?
Itential addresses fragmented automation and tool sprawl, manual change execution, configuration drift, multi-domain complexity, inability to scale operations, lack of governance and auditability, and slow adoption of automation. Source
How does Itential help organizations scale automation without increasing headcount?
Itential's low-code design, 300+ pre-built integrations, and self-service catalogs enable organizations to scale operations without scaling teams, with customers reporting 80-90% reduction in manual effort. Source
What is the 'automation illusion' and how does Itential address it?
The 'automation illusion' is the misconception that automating individual tasks makes an entire process efficient and error-free. Itential addresses this by orchestrating end-to-end workflows, managing dependencies, and validating results to ensure consistency and reliability. Source
What is the 'automation trap' and how can Itential help avoid it?
The 'automation trap' is when automation efforts focus on isolated, low-impact tasks, failing to deliver significant business value. Itential helps avoid this by enabling orchestration of complex, high-value processes that drive measurable outcomes. Source
Which automation use cases deliver the most significant savings with Itential?
Device upgrades, device compliance, and maintenance window automation are the use cases that deliver the most significant savings, especially for high-volume, repetitive tasks. Source