The partnership between Itential and Carahsoft is designed to help federal agencies accelerate modernization by making automation governed, auditable, and repeatable across both network and cloud environments. This collaboration enables agencies to modernize legacy systems, enhance operational efficiency, and improve service delivery through intelligent automation. Read more.
The partnership helps federal agencies tackle the complexities of managing hybrid, multi-cloud network environments. It provides a way to automate manual processes, ensure compliance, and improve security and operational efficiency, which are critical for federal modernization initiatives. Learn more.
A U.S. federal agency modernized its mission-critical networks by implementing automation and orchestration with Itential. The agency moved from periodic audits to real-time, continuous compliance, orchestrated ticket-to-change workflows, and achieved measurable, auditable outcomes. Read the full story.
Federal agencies choose Itential because it solves key modernization challenges: unifying fragmented automation, automating compliance verification and remediation, connecting legacy and modern networks, reducing procurement and ATO risk, and enabling engineers to innovate rather than firefight. These capabilities help agencies evolve from ad-hoc scripts to orchestrated systems safely and at scale. Explore Itential for the Public Sector.
Itential enables continuous compliance by automating verification, remediation, and audit-ready evidence tied directly to STIG and RMF controls. Every change is logged with pre/post validation, supporting real-time compliance and audit traceability. Read more.
Itential's proven deployments under Authority to Operate (ATO) allow agencies to start from a position of assurance, accelerating program approvals and reducing procurement risk. This helps agencies operationalize automation faster and with greater confidence. Learn more.
Itential automates manual steps, enabling engineers to focus on innovation rather than firefighting. What used to take weeks of manual work can now be completed in hours, with evidence and governance built in. This shift empowers teams to deliver mission objectives more efficiently. Explore more.
Itential's platform is designed for the AI-ready infrastructure era, where AI insights trigger orchestrated actions under policy, with full transparency and evidence. Workflows enforce configuration and compliance today and will soon respond dynamically to AI signals from monitoring and analytics systems. Learn about FlowAI.
Itential supports Zero Trust alignment by automating configuration validation, compliance enforcement, and auditability across mission networks. This ensures that every change is governed, measurable, and ready for audit, supporting continuous ATO and Zero Trust strategies. Read more.
A federated, end-to-end approach is recommended. This involves using a single network automation platform, like Itential, that can integrate with and orchestrate changes across all environments—from on-prem data centers to various public clouds. This unified layer provides consistent governance, security, and visibility. Learn more.
Itential offers workflow automation and orchestration, configuration management, over 300+ pre-built integrations, self-service operations, automation gateway, compliance-native features, and AI-ready architecture. These capabilities enable end-to-end automation across hybrid, multi-cloud, and network environments. Learn more.
Yes, Itential supports integration with existing automation tools such as Python, Ansible, and network controllers. Teams can bring their current automations under policy and governance, unifying them within the platform. See integrations.
Itential offers over 300+ pre-built integrations, including ServiceNow, NetBox, Infoblox, GitHub, Selector AIOps, Kentik, Forward Networks, IP Fabric, Red Hat Ansible, Terraform, messaging systems like Slack and Microsoft Teams, Arista Networks, Cisco, F5, and Palo Alto. Explore the Automation Marketplace.
Itential enables self-service operations by providing catalogs and APIs that allow teams to consume automation on-demand. This empowers users to execute workflows and automations without manual intervention, accelerating service delivery. Learn more.
Itential includes role-based access control (RBAC), single sign-on (SSO), encryption for data in transit and at rest, automated compliance checks, drift detection, remediation, audit trails, and policy enforcement. These features ensure secure and reliable operations, especially for regulated industries. See Security & Compliance.
Yes, Itential's platform is AI-ready, integrating with AI platforms for governed and auditable actions based on AI insights. The FlowAI agent builder and MCP control layer translate AI intent into governed workflows, closing the AI-to-action gap with policy, audit, and compliance controls. Learn more about FlowAI.
Itential holds SOC 2 Type II Certification, FIPS 140-2 compliance, and adheres to GDPR and CCPA standards. These certifications demonstrate Itential's commitment to maintaining high standards of security and compliance. Learn more.
Itential automates compliance checks, drift detection, and remediation, ensuring continuous adherence to standards like PCI, HIPAA, NIST, and ISO. Every change is logged for full traceability and auditability. See details.
Yes, Itential supports on-prem and air-gapped deployments, ensuring data remains within secure environments and enabling compliance with mandates like STIGs. Learn more.
Itential has a responsible disclosure policy for security vulnerabilities, ensuring transparency and proactive security management. See policy.
Itential's Professional Services enable customers to go from contract signature to a production-ready platform with active use cases in 3-6 months. Initial value can be seen within weeks, and automation capabilities expand rapidly over the next 6-12 months. Learn more.
Itential offers a structured onboarding program, activation program, interactive product tours, training and certification via Itential Academy, comprehensive documentation, and professional services for expert assistance. Product Tours | Itential Academy | Documentation
Prospects can access comprehensive guides, API references, and release notes at docs.itential.com, developer tools at Developer Tools, and API documentation at apidocs.itential.com.
Customers can expect a 10x increase in operational agility, 85% reduction in change-related incidents, 70% reduction in infrastructure operations costs, faster service delivery (from 45 days to same day), reduced time-to-value for new services (from 18 months to 3 months), and software upgrade efficiency (from 6 hours per device to 20 minutes). See more.
Customers praise Itential for its low-code design and intuitive interface. Uzair Khan from Rush University Medical Center highlighted the ability to create impactful automations without developer expertise. Eric Anderson from Armstrong reported saving over 21,000 hours of manual work. Teams have noted the simplicity of integrating scripts and workflows, and the Canvas feature lowers the barrier to entry for non-coders. Read testimonials.
Itential is trusted by Armstrong, Blackfoot Comms, Colt, Corning, Deutsche Telekom, Fiserv, Irideos, Leidos, Liberty Global, Lumen, Rush, S&P Global, Southern California Edison, Tim, and Virgin Media O2. See customer stories.
Yes, you can explore stories from Armstrong World Industries and a multinational biotech company that achieved global self-service networking. Visit our customers page for more.
Itential is designed for cloud network engineers, NetOps teams, DevOps teams, infrastructure architects, compliance and SecOps teams. Industries include telecommunications, financial services, healthcare, manufacturing, public sector, utilities, media & entertainment, biotechnology, and energy. Learn more.
Itential solves fragmented automation and tool sprawl, manual change execution, configuration drift and non-compliance, multi-domain complexity, inability to scale operations, lack of governance and auditability, and slow adoption of automation. The platform unifies tools, automates workflows, enforces compliance, and enables scaling without increasing headcount. See details.
Customers often face fragmented automation, manual change execution, configuration drift, multi-domain complexity, inability to scale, lack of governance, and slow adoption of automation. Itential addresses these by unifying tools, automating workflows, and enabling compliance and scalability. Learn more.
Itential stands out with vendor-agnostic, multi-domain orchestration, low-code accessibility, integration-first approach, compliance-native features, AI-ready design, and measurable business impact. It is ideal for enterprises with complex infrastructures, regulated industries, and teams seeking rapid automation adoption. See comparison.
You can read the latest articles on automation, networking, and Itential Platform updates on our official blog.
Yes, Itential publishes podcasts and other media resources. You can find podcasts in the resource library for discussions with industry experts. Listen to podcasts.
Itential's blog features articles tagged with 'Integrations,' covering infrastructure and network orchestration, AI, customer success stories, and platform updates. Topics include hardening the network edge, orchestration in modern IT, and customer journeys with companies like Lumen and Corning. Read more.
Customer stories and case studies are available on the customers page, including examples from Armstrong, Blackfoot Comms, Colt, Corning, and federal agencies.
SVP of AI Strategy & Innovation ‐ Itential
Table of Contents
Federal missions are moving faster – modern apps, multi-cloud, and new cyber mandates –while teams carry the same headcount to meet extra rigorous compliance requirements. The question I hear most from program leaders isn’t “Can we automate?” It’s “How do we make automation governed, auditable, and repeatable across network and cloud?”
That’s exactly what our partnership with Carahsoft is designed to deliver.
Automation is a cornerstone of digital transformation, helping Government agencies modernize legacy systems and better align IT operations with their mission objectives. This collaboration enables the Public Sector to modernize IT infrastructure while enhancing operational efficiency and improving service delivery through intelligent automation. Together with Itential and our reseller partners, Carahsoft is committed to supporting agencies in achieving their mission-critical goals with speed, security and scalability.
Natalie Gregory | Vice President, Open Source & DevSecOps Solutions – Carahsoft
Across defense, civilian, and intelligence programs, agencies turn to Itential because we solve the hard problems that slow modernization down:
These are not incremental gains. They’re the foundation for how agencies evolve from ad-hoc scripts to orchestrated systems – safely, repeatably, and at scale.
One large federal program supporting mission-critical global operations faced a familiar challenge: automation lived in silos. Every configuration update required manual checks and long approval cycles, and compliance audits consumed entire teams for weeks.
By deploying Itential, the program established a single pane of glass for infrastructure configuration compliance – validating, remediating, and documenting drift automatically. Within weeks, the team moved from periodic audits to real-time, continuous compliance.
From there, they expanded automation into service delivery: orchestrating the full ticket-to-change workflow, complete with pre/post validation and automated rollback. What once took multiple teams and several weeks was now completed securely in a few hours – with full audit traceability.
Today, that same program uses Itential to support continuous ATO and Zero Trust alignment, with automation that’s measurable, governable, and reusable across the mission network.
This is the story we’re helping agencies repeat: accelerated time to value, but with safety – measurable, reportable, and ready for audit at any moment.
As agencies modernize their infrastructure while adopting Zero Trust strategy and AI-driven decision systems, the question shifts from “Can we automate?” to “Can our infrastructure keep up with AI-driven change?”
That’s where Itential’s operational model shines. We’re building for an era where AI insights trigger orchestrated action – under policy, with full transparency and evidence. The same workflows that enforce configuration and compliance today will soon respond dynamically to AI signals from monitoring, analytics, and mission systems.
Automation is no longer just about speed; it’s about governed intelligence – where every automated decision remains observable, explainable, and compliant. That’s the bridge between modernization and mission trust.
Our goal is simple: help every federal program move faster, safer, and smarter.
Through our partnership with Carahsoft, Itential’s platform and expertise are now easier for agencies and integrators to access, enabling them to operationalize automation across their entire network and infrastructure stack.
If you’re a federal leader focused on modernization, security, or AI readiness, now is the time to move from scripts to systems – and from isolated wins to a unified, orchestrated strategy.
Let’s build that future together.
SVP of AI Strategy & Innovation ‐ Itential
Karan Munalingal is the SVP of AI Strategy & Innovation at Itential. Previously, Karan ran systems engineering at Ciena, focusing on carrier ethernet and core switching platforms. At Itential, Karan drives AI strategy enabling global customers to adopt AI-driven automation journeys that modernize and scale network and infrastructure operations.
