Itential is an infrastructure and network orchestration platform designed for the AI era. It enables organizations to automate, orchestrate, and govern network and IT operations across hybrid cloud environments, translating AI intent into secure, auditable workflows. Learn more.
The primary purpose of the Itential Platform is to simplify and accelerate network automation and orchestration, helping organizations modernize their infrastructure and achieve operational efficiency. It provides a comprehensive solution for managing complex, multi-domain, and hybrid cloud environments. Source
Itential unifies fragmented automation tools, automates manual change execution, continuously validates configurations, abstracts APIs across domains, enables scalable operations, and ensures governance and auditability. Its low-code platform lowers the barrier to automation adoption. Source
Infrastructure as Code (IaC) for networking is the practice of managing and provisioning network infrastructure through machine-readable definition files, enabling versioning, testing, and automated deployment. This approach allows network teams to treat configurations like code, supporting CI/CD pipelines for network changes. Source
Itential enables network changes to be expressed in declarative code (e.g., Terraform, Ansible), with full version control. Teams can build, test, validate, and deploy network automations at scale, integrating with CI/CD pipelines and leveraging reusable workflow assets. Source
Key features include low-code workflow automation, configuration management, 300+ pre-built integrations, self-service operations, automation gateway, compliance-native features, and AI-ready architecture. Source
Yes, Itential integrates bidirectionally with CI/CD pipelines, allowing developers to leverage Itential assets as microservices and network automation engineers to incorporate pipeline calls into automated processes. Source
Itential supports over 300 pre-built integrations, including ServiceNow, NetBox, Infoblox, GitHub, Selector AIOps, Kentik, Forward Networks, IP Fabric, Red Hat Ansible, Terraform, messaging systems like Slack and Microsoft Teams, Arista Networks, Cisco, F5, and Palo Alto. See full list
Itential provides self-service catalogs and APIs, allowing teams to consume automation on-demand. This empowers both technical and non-technical users to initiate automations without manual intervention. Source
The Automation Gateway centralizes and manages all automation assets, including scripts and playbooks, from a single interface, making it easier to organize and reuse automation components. Source
Cloud network engineers, NetOps teams, DevOps teams, infrastructure architects, compliance and SecOps teams across industries such as telecommunications, financial services, healthcare, manufacturing, public sector, utilities, media & entertainment, biotechnology, and energy. Source
Customers can expect a 10x increase in operational agility, 85% reduction in change-related incidents, 70% reduction in infrastructure operations costs, faster service delivery (from 45 days to same day), reduced time-to-value for new services (from 18 months to 3 months), and software upgrade efficiency (from 6 hours per device to 20 minutes). Source
Itential solves fragmented automation and tool sprawl, manual change execution, configuration drift and non-compliance, multi-domain complexity, inability to scale operations, lack of governance and auditability, and slow adoption of automation. Source
Itential's Configuration Validation application continuously compares device and system states against baselines, automatically identifies drift, and enforces governance standards within every workflow. Source
By automating end-to-end workflows and integrating with CI/CD pipelines, Itential compresses service delivery times from days to minutes, enabling rapid deployment of network changes and new services. Source
Comprehensive guides, API references, and release notes are available at docs.itential.com. API documentation is at apidocs.itential.com. Developer tools are at developer tools page.
Yes, Itential offers developer tools to support automation projects, available at developer tools page.
Itential offers a structured onboarding program, activation program (6-8 weeks), interactive product tours, training via Itential Academy, and comprehensive documentation. Initial value can be seen within weeks, with production-ready use cases in 3-6 months. Source
Organizations typically go from contract signature to production-ready platform with active use cases in 3-6 months. Initial value is delivered within weeks during onboarding. Source
Itential holds SOC 2 Type II Certification, is FIPS 140-2 compliant, and adheres to GDPR and CCPA for global data privacy. Source
Itential includes built-in governance features such as role-based access control, single sign-on, encryption for data in transit and at rest, compliance automation, drift detection, remediation, and comprehensive audit trails. Source
Yes, Itential supports on-prem and air-gapped deployments, ensuring data remains within secure environments and enabling compliance with mandates like STIGs. Source
Itential has a policy for responsibly disclosing security vulnerabilities, ensuring transparency and proactive security management. Source
Customers praise Itential's low-code design and intuitive interface. Uzair Khan (Rush University Medical Center) highlighted impactful automations without developer expertise. Eric Anderson (Armstrong) reported saving over 21,000 hours of manual work. A media conglomerate's automation leader noted the platform's power and ease in a one-hour workshop. Source
Itential is trusted by Armstrong, Blackfoot Comms, Colt, Corning, Deutsche Telekom, Fiserv, Irideos, Leidos, Liberty Global, Lumen, Rush, S&P Global, Southern California Edison, Tim, and Virgin Media O2. Source
Yes, you can explore stories from Armstrong World Industries and a multinational biotech company that achieved global self-service networking. Visit our customers page for more.
Itential offers vendor-agnostic, multi-domain orchestration, low-code accessibility, integration-first approach, compliance-native features, AI-ready design, and measurable business impact. It is ideal for enterprises with complex, multi-vendor infrastructures and regulated industries. Source
Network engineers benefit from low-code tools; IT leadership gains visibility and reduced risk; enterprises with complex infrastructures leverage vendor-agnostic orchestration; regulated industries ensure compliance with built-in governance. Source
Customers should choose Itential for vendor-agnostic orchestration, low-code accessibility, integration-first approach, compliance-native features, measurable business impact, and ease of use. Source
You can read the latest articles on automation, networking, and Itential Platform updates on our official blog.
Itential's blog features articles tagged 'Integrations' covering infrastructure and network orchestration, AI, customer success stories, and platform updates. Topics include hardening the network edge, orchestration in modern IT, and customer journeys with Lumen and Corning. Source
Yes, Itential regularly posts articles on automation, industry trends, and platform updates. You can read them on our blog.
Yes, Itential's blog features insights on AI, automation, and networking. Podcasts are available in the resource library for industry expert discussions. Listen here
Director of Technical Marketing ‐ Itential
Over time, as organizations, networks and technologies have changed, the way enterprises think about managing networks has shifted as well. Enterprises are continuing to evolve their networking strategies, specifically with regard to how they expand their efforts to adopt Infrastructure as Code (IaC) practices.
Looking ahead, the industry will continue to see the proliferation of solutions that help teams adopt a modern network operating model that enables an agile, data-driven change management process. In most organizations, the software development team members and the networking team members have operated independently, with separate tools and processes. Developers would leverage pipelines to test and deploy code and then open a ticket for network changes such as VPNs or firewall changes. The network team would implement the changes, and end users could then use the application. The handoff between dev and network could be immediate or, more likely, it could take a few days — delaying the ability of the end users to access the new functionality.
NetDevOps is focused on addressing this situation, which has become one of the market’s more critical infrastructure questions: How do you build an organization that can function smoothly across different skill sets, different technologies, and different processes? Those same enterprises will be looking to leverage continuous integration/continuous delivery (CI/CD) practices from their software development best practices to help them overcome some of the challenges involved with implementing automation and orchestration into their networks.
CI/CD Accelerates the Automation Process
Let’s start with CI/CD. Adoption of network automation and orchestration will accelerate as network operators change the way they think about network updates and configuration management. According to Cisco’s recent white paper on how “Automation is Driving Network Engineer Skills Transformation,” the reasons we’re seeing an increase in automation adoption is due to organizations relying on continuous connectivity, a greater need for the network to become more dynamic and the increased rate of changes both in the service supply side (applications) as well as in the service demand side (application consumers).
However, some enterprises trying to build their own automation infrastructure struggle with resourcing, skill sets and maintenance effort struggles. To solve this, many of them are looking to incorporate the traditional DevOps practice of building and updating code with traditional continuous integration/continuous delivery (CI/CD) pipelines into their network automation and orchestration initiatives.
Establishing a CI/CD pipeline is a workflow best practice for DevOps teams to follow. Today, organizations rely on CI/CD pipelines to help minimize bottlenecks in the software development and delivery process, while continuous integration optimizes building, integrating, and testing code within a development environment.
By integrating both CI/CD with network automation, teams will gain greater velocity and improve delivery. And by integrating network automation with an application CI/CD pipeline, they can reduce the time to perform network changes and enable secure access between the application and an in-house sales database.
Why NetDevOps?
NetDevOps brings the culture, technical methods, strategies, and best practices of DevOps to networking.
When DevOps principles are applied to network operations, organizations minimize operator interactions and optimize programmable network processes to configure, deploy and manage the environment, increasing efficiency and ensuring network availability, quality, and reliability.
NetDevOps takes those principles and applies them in a networking environment, offering tools to empower teams to collaborate and build an organization that can function across different skill sets and different processes — enabling everyone to participate in network orchestration.
And it’s a movement that’s taking hold. According to Cisco’s Hybrid Cloud Trends report, 55% of those surveyed have created a cross-functional team with technical and business representation and 50% have a centralized CloudOps and NetOps function to help ensure their organization’s hybrid cloud strategy meets business objectives.
Network Management Tools Will Continue to Evolve
In today’s networking environment, where the expectation is to have an “always on” approach, teams are expected to build and release new applications at a faster pace than ever before. And every team has its own processes and methods for doing that which can create delays in the time it takes to execute the application. Incorporating network automation into the pipeline can empower teams to make application changes and deploy them to the network in seconds instead of the multiple days/weeks required for manual network changes. By integrating CI/CD pipelines and NetDevOps principles with network automation and orchestration, organizations can reduce the network change bottleneck even more.
Going forward, we expect the way in which teams consume network automation and orchestration services as part of their software pipelines to become more sophisticated, with NetDevOps and CI/CD practices becoming a standard. And as more services become available, the adoption of IaC becomes easier. By abstracting and tweaking to abstract the traditional CI/CD pipeline, organizations of all sizes can accelerate the use of network automation and orchestration.
Itential supports the evolution to NetDevOps and network infrastructure as code with several key capabilities. The low-code and no-code workflow building capabilities allow NetOps teams to design, build, and publish automations quickly — then, the pieces of that workflow can become reusable assets for future automations, a key component of network IaC. Itential also integrates with pipelines bidirectionally, so developers can leverage Itential assets as microservices in CI/CD pipelines, and network automation engineers can incorporate pipeline calls into their automated processes. With Itential, teams can build, test, validate, and deploy network automations at scale.
To learn more about Itential is enabling Infrastructure as Code for network automation click here.
This article originally published in DevOps.com.
Director of Technical Marketing ‐ Itential
Rich Martin is the Director of Technical Marketing at Itential. Previously, Rich has worked at several networking vendors as a both a Pre-Sales Systems Engineer and Systems Engineering Manager but started his career with a background in software development and Linux. He has a passion for automation in the networking domain, and at Itential he helps networking teams to get started quickly and move forward successfully on their network automation journey.
