Itential enables teams to scale without headcount growth by standardizing workflows, reusing existing automation, and exposing self-service capabilities. For example, Corning used Itential to roll out thousands of device changes globally without expanding its network team.

While some manufacturing environments include OT systems, many of your use cases – like Corning, Armstrong, and others – center around IT infrastructure transformation, network resiliency, compliance, and orchestration across campuses, data centers, and distributed operations. 

With built-in policy enforcement, validation, drift detection, and automatic reporting, Itential ensures that every change is auditable and traceable. This bridges the gap between regulatory policy and infrastructure execution, aligned with compliance frameworks.

Yes,  Itential is integration-first. It works with ServiceNow, SIEM tools, vulnerability scanners, identity systems, and more. That means you can keep your existing investments while adding automation and governance.

Many begin with lower-risk automation (e.g. configuration audits, firewall changes) and see measurable improvements within weeks. Over months, those gains compound as workflows scale across sites. Armstrong World Industries was able to reduce service delivery times from 5 days to <10 minutes in a few months after deploying Itential. 

OT vendor stacks often don’t support cross-domain coordination or modern toolchains. DIY scripting lacks governance and audit controls. Itential brings orchestration, compliance, and scalability across IT, network, and even OT domains under one platform.