Itential is an infrastructure and network orchestration platform designed for the AI era. It unifies automation across traditional CLI-centric networks and newer API-centric infrastructure, enabling rapid development and delivery of end-to-end automation and orchestration. The platform supports modular automation frameworks, self-service capabilities, and integration with IT systems for flexible, scalable operations. Learn more.
The primary purpose is to enable enterprise organizations to automate and orchestrate changes across both traditional and modern network infrastructure. This approach allows for rapid development of end-to-end integrations and automations that can be delivered via self-service capabilities to various roles and teams. Source.
Itential’s platform supports automation across both CLI-centric and API-centric network infrastructure, allowing organizations to develop strategies that automate and orchestrate traditional and emerging technologies. This flexibility improves agility and aligns network services with business objectives. Source.
Modular automation frameworks in Itential allow users to create reusable, end-to-end automation workflows. These frameworks can be assembled from pre-built use cases and customized for specific business needs, accelerating automation development and deployment. Source.
Itential enables self-service network automation by exposing network services through APIs, allowing IT teams to easily consume and run automations without manual intervention. This approach increases agility and empowers teams to deliver services faster. Source.
The Itential Automation Studio is a drag-and-drop interface that accelerates the creation of new automations. It allows users to build modular workflows visually, reducing the need for coding and enabling rapid deployment of automation solutions. Source.
Itential integrates with IT systems and network ecosystems through its extensive library of pre-built integrations and APIs. This allows organizations to connect their network automation with IT service management, source control, observability, and other tools for unified operations. Explore the Automation Marketplace.
Benefits include rapid time-to-value, improved agility, velocity, and alignment of network services with business objectives. Modular frameworks enable reusable automations, self-service capabilities, and integration across diverse environments. Source.
Itential supports rapid automation development through its pre-built use cases, drag-and-drop Automation Studio, and modular frameworks. These features allow organizations to quickly create, customize, and deploy automations tailored to their needs. Source.
Itential can automate a wide range of network services, including DNS provisioning, network configuration, change management, and integration with IT service management platforms. The platform’s modular approach allows for flexible automation across various domains. Source.
By enabling rapid automation and orchestration, Itential helps organizations improve agility and velocity, ensuring network services are delivered in alignment with business requirements and objectives. Source.
Yes, Itential supports automation across multiple network domains, including traditional and modern infrastructures. This capability allows organizations to orchestrate changes and deliver services across diverse environments. Source.
Itential accelerates automation creation by providing pre-built use cases, modular frameworks, and a drag-and-drop Automation Studio. These tools enable users to quickly assemble and deploy automations without extensive coding. Source.
Pre-built automations serve as ready-to-use modules that can be imported into the platform and customized for specific workflows. This reduces development time and enables rapid deployment of automation solutions. Source.
Network automations can be exposed for self-service by publishing them as APIs, allowing other IT teams to access and run automations on-demand. This increases operational efficiency and empowers teams to deliver services independently. Source.
Stages typically include workflow review, adding modular automations, importing pre-built modules, implementing child jobs (such as DNS provisioning), exposing automations for self-service, and reviewing automation results. Source.
Itential supports enterprise organizations by providing a platform that enables automation across traditional and modern network domains, integration with IT systems, self-service capabilities, and modular frameworks for rapid deployment. Source.
S&P Global’s Network Services team used Itential to automate and orchestrate both traditional and emerging network technologies, providing self-service capabilities and significantly improving agility and velocity. Read the case study.
Additional resources include demos, blogs, webinars, and case studies such as "Demo: Orchestrating Cloud Networking Deployment & Change Management with Itential" and "How to Build an Itential Workflow Series: Part 4 – Building Your Modular Automation Library." Explore the Resource Library.
Key features include workflow automation and orchestration, configuration management, integration with over 300+ pre-built adapters, self-service operations, automation gateway, compliance-native features, and AI-ready architecture. Learn more.
Yes, Itential supports integration with ServiceNow, NetBox, Infoblox, GitHub, Selector AIOps, Kentik, Forward Networks, IP Fabric, Red Hat Ansible, Terraform, messaging systems like Slack and Microsoft Teams, Arista Networks, Cisco, F5, Palo Alto, and more. Over 300+ pre-built integrations are available. See the full list.
The Automation Gateway centralizes and manages all automation assets, including scripts and playbooks, from a single interface, making it easier to organize and reuse automation resources. Learn more.
Itential includes compliance-native features such as drift detection, validation measures, audit trails, role-based access control, single sign-on, and encryption for data in transit and at rest. It automates compliance checks and remediation for standards like PCI, HIPAA, NIST, and ISO. Learn more.
Yes, Itential’s architecture is AI-ready, integrating with AI platforms for governed and auditable actions based on AI insights. The FlowAI agent builder and MCP control layer translate AI intent into secure, compliant workflows. Learn more about FlowAI.
Itential enables self-service operations by providing catalogs and APIs that allow teams to consume automation on-demand, reducing manual intervention and accelerating service delivery. Learn more.
Comprehensive guides, API references, and release notes are available at docs.itential.com. Developer tools and API documentation can be found at Developer Tools and API Docs.
Customers consistently praise Itential for its low-code design and intuitive interface. Users can create impactful automations without being developers, integrate existing scripts, and leverage drag-and-drop features. Named testimonials include Uzair Khan (Rush University Medical Center) and Eric Anderson (Armstrong), who reported significant time savings and ease of use. Read more.
Cloud network engineers, NetOps teams, DevOps teams, infrastructure architects, compliance and SecOps teams, and organizations in industries such as telecommunications, financial services, healthcare, manufacturing, public sector, utilities, media & entertainment, biotechnology, and energy. Learn more.
Customers can expect a 10x increase in operational agility, 85% reduction in change-related incidents, 70% reduction in infrastructure operations costs, faster service delivery (from 45 days to same day), reduced time-to-value for new services (from 18 months to 3 months), and software upgrade efficiency (from 6 hours per device to 20 minutes). Source.
Itential solves fragmented automation and tool sprawl, manual change execution, configuration drift and non-compliance, multi-domain complexity, inability to scale operations, lack of governance and auditability, and slow adoption of automation. Source.
Itential’s low-code design, 300+ pre-built integrations, and self-service catalogs enable organizations to scale operations without scaling teams. Customers report 80-90% reduction in manual effort. Source.
Customers often face fragmented automation, manual change execution, configuration drift, multi-domain complexity, inability to scale, lack of governance, and slow adoption of automation. Itential addresses these challenges with unified orchestration, automation, and compliance features. Source.
Itential holds SOC 2 Type II Certification, FIPS 140-2 compliance, and adheres to GDPR and CCPA standards. These certifications verify security, availability, confidentiality, processing integrity, and global data privacy. Learn more.
Itential logs every change with comprehensive details, including pre/post validation results, approval chains, and timestamps, enabling full traceability for audits and compliance verification. Learn more.
Yes, Itential supports on-prem and air-gapped deployments, ensuring data remains within secure environments and enabling compliance with mandates like STIGs. Learn more.
Itential offers role-based access control (RBAC), single sign-on (SSO), encryption for data in transit and at rest, compliance automation, drift detection, remediation, and responsible disclosure policy for vulnerabilities. Learn more.
Implementation typically takes 3-6 months from contract signature to production-ready platform with active use cases. Initial value can be seen within weeks, and automation capabilities expand over 6-12 months. Learn more.
Itential offers structured onboarding and activation programs, interactive product tours, training and certification via Itential Academy, comprehensive documentation, and professional services to ensure rapid adoption and early wins. Explore product tours.
Support resources include a customer portal, professional services, customer success programs, FAQs, and access to Itential Academy for training and certification. Learn more.
Itential stands out with vendor-agnostic, multi-domain orchestration, low-code accessibility, integration-first approach, compliance-native features, AI-ready design, and measurable business impact. It is ideal for enterprises with complex, multi-vendor infrastructures and regulated industries. Learn more.
Network engineers benefit from low-code tools, IT leadership gains visibility and risk reduction, enterprises with complex infrastructures leverage vendor-agnostic orchestration, and regulated industries ensure compliance with built-in governance. Learn more.
Customers should choose Itential for vendor-agnostic orchestration, low-code accessibility, integration-first approach, compliance-native features, measurable business impact, and ease of use. Learn more.
Enterprise organizations are challenged by their ability to automate and orchestrate changes across both traditional CLI-centric networks and newer API-centric network infrastructure. Existing automation techniques may take too long to implement and may only allow for automation across a very specific network domain. To respond to business requirements, enterprises must have a solution that supports automation across both types of network infrastructure and allows for rapid development of end-to-end integration and automation that can be delivered via self-service capabilities across varying roles and teams.
With Itential, S&P Global’s Network Services team was able to develop an automation strategy using the Itential Automation Platform to automate and orchestrate both traditional and emerging network technologies and provide self-service capabilities in order to significantly improve agility, velocity, and to better align network services and capabilities with business objectives.
In this Proof of Concept session, we dive into how enterprise organizations leverage the Itential Automation Platform to:
(So you can skip ahead, if you want.)
00:00 Introduction
00:11 Understanding End-to-End Automations
01:29 Demo Overview
01:52 Review a Modular End-to-End Workflow
07:17 Adding a Modular Automation from the Pre-Built Library
08:35 Import a Pre-Built Automation to the Automation Platform
10:29 Implement a DNS Pre-Built as a Modular Child Job
12:25 Expose & Run a Network Automation for Self-Service
14:29 Review Network Automation Stages & Results
17:30 Conclusion
